Information Technology Desktop Support

*** ******* ***. *********, ** ***** 717-***-**** **********@*****.***

Eric J. Willing

Objective

My goals are to continue to learn any and all IT (Information Technology) related to any type of computer hardware, software and networking. Also, any company that I would have the pleasure to be a part of, my primary goal would be absolute professionalism and looking out for the best interests of the company.

Experience

03/26/12 – 5/31/12

Hewlett Packard (Insight Global)

NJ/NY/PA

Installation of new PC’s at scheduled Bank Of America locations (3 month Contract)

Primary installation of Cannon Check Transports(scanner/printer) at BOA locations

Verification of properly installed equipment and communication between branch and lead

room for finalization and implementation

Completing weekly asset reports and updating field inventory

11/25/10 – 02/25/17

S&O Computers

Summit Hill, PA

IT Computer Tech Associate

Analysis and diagnosis of any and all hardware and software

Repair any hardware and/or software including new or used installations

Complete quality check of all new and/or used hardware/software after installation

Answering phone calls, returning messages left by customers in a timely manner, and completing transaction sales for a customer when picking up their equipment(desktop, laptop, printers, etc.)

06/09/08 – 11/23/10

Ametek West Chester Plastics

Nesquehoning, PA

Production/Utility

Responsible for maintaining a line machine with adequate product

Calculating multiple mixtures for different machines according to specifications

Stacking product material and using a forklift to transport material to shipping/receiving

05/15/07 – 06/05/08

The Boonies Café

Nesquehoning, PA

Head Chef

Completing lunch and dinner orders in a timely manner

Inventing and preparing specials at a competitive price

Making a weekly inventory of supply and ordering of what was needed

Education

04/27/09 – 07/21/09

PrimeTech Training

Lehighton, PA

Comptia A+ Certified Professional IT Technician

Certified in PC Hardware/Software Repair and Installation

Contact this candidate