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Customer Service Representative

Location:
Cleveland, OH
Posted:
March 03, 2017

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Resume:

Arae Cundiff

Suit Auditor

Euclid, OH *****

acy3rj@r.postjobfree.com - 216-***-****

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

CORE QUALIFICATIONS

Microsoft Office- Skillful in Word, Excel, Outlook, & PowerPoint Knowledgeable in interpreting legal documents

Ability to write Motions, Case briefs

Knowledgeable of Ohio Law

Effective communicator, dependable, adaptable

Authorized to work in the US for any employer

WORK EXPERIENCE

Suit Auditor

Weltman, Weinberg & Reis Co. - Brooklyn, OH

Reviews accounts prior to further legal action, ensuring all required procedures and paperwork are accurate, complete and in client guidelines.

Confirms consumers assets

Determines needs for suit authorization and forwards to appropriate party. Data Entry to update notes on accounts

Forwards completes files to Case Mang. Dept.

Administrative Assistant

Bryant & Stratton College - Eastlake, OH - September 2016 to December 2016 Perform data entry and scan documents

Provide general administrative and clerical support including mailing, scanning, faxing and copying to management

Answer and direct phone calls

Assist other administrators

Filing, typing and other general office activities Customer Service Representative

National General Insurance - Cleveland, OH - April 2015 to September 2016 Answering inbound calls, providing superior service by delivering a WOW experience for both independent agents and NGIC customers, taking payments for insurance policies, returning phone calls and doing follow- ups with customers

Customer Service Representative

Hallmark Aviation - Cleveland, OH - September 2014 to April 2015 Constant passenger & crew interaction

Resolved issues with flight activity to ensure on-time departure Operate Jet Bridge

Assist with welcoming passengers from inbound flights Teller

PNC Bank - August 2013 to September 2014

Developed customer relationships by providing excellent customer service Identified opportunities with customers to cross sell bank products Applied product and procedural knowledge to solve customer's problems Ensured teller and branch daily operations and maintenance transactions were completed in an efficient and accurate manner

EDUCATION

Associate of Applied Science in Paralegal

Bryant & Stratton College

December 2016

SKILLS

micosoft office (10+ years)

LINKS

https://www.linkedin.com/in/arae-cundiff-308ba5120



Contact this candidate