Rhonda J. Allen

P.O. Box ***** Austin, Texas 512-***-**** acy3r0@r.postjobfree.com

Work Experience

* **** *************

Lead Security Officer

March 2013 – Present

Participated in various high profile special events to include concerts, 360 Race track events, 5K runs, triathlon runs, Private and political events.

Monitored vehicles, equipment, and ensured compliance with all T.A.B.C, A.T.F., and law enforcement regulations, requirements and recommendation's.

Assisted guests with all directions and maintained optimal security at event premises.

Traveling to events around the State, while coordinating my team along with their transportation and boarding.

Along with all duties requested or required in the field of security by the client or company.

Security Industry Specialists, Inc.

Grave Shift Specialist/Team Trainer

January 2015-August 2016

Provide a safe/secure environment for the assigned client by enforcing security regulations and watching for unusual events in designated areas

Identify unsafe conditions and improperly secured property to help prevent theft, injuries, or damages to the client’s property, employees, and visitors

Monitor and control entrances and exits to and from the client’s premises in order to prevent unauthorized/unwanted attendance

Report and document security statues

Actively manage and perform actions required to secure the environment through use of patrols investigations, active presence and operation of security equipment

Train new incoming personnel as to all the necessary policies and procedures to ensure their success as a new employee

S & M Enterprise

Property Manager

September 2011- August 2016

Administer daily functioning of several rental properties across the City of Austin, TX. to include inspection of properties to ensure compliance with organizational established policies, safety measures, and quality standards

Manage financial operations of properties – Rental payments, taxes, maintenance, insurance, and others.

Assist tenants with requests for assistance/complaints in a timely and professional manner

Sears Holding

Appliance Sales Consultant

October 2010 – June 2011

Made customer appliance recommendations based on the customer’s individual needs

Researched and stayed current on all appliance products and technology information

Prepared and monitored all sales orders through pickup and delivery processes

Upheld department productivity and associate contribution standards on a regular basis

United States Postal Service

Post Master Relief

November 2005 – June 2009

Main job assignment was to act in the capacity of a Relief Post Master when the regularly scheduled Post Master was out

Conducted mail processing, sorting and boxing, inventory, safe audits, accounting, ordering, and other various job assignments

Provided a strong level of customer service to ensure each customer was taken care of in a timely and personable fashion

Responsible for the opening and closing of the office on a daily basis

Education and Licenses

Central High School- San Angelo, TX.

High School Diploma

Texas DPS/PSB – Level II Training – Texas Non-Commissioned Security Officer license

Additional Skills

Over 5+ years diverse experience in the security industry

First Aid/CPR/AED Certified

Valid Texas Driver’s License and clean MVR

Highly skilled in performing patrol duties within assigned areas

Adept at handling emergency situation effectively, medical emergencies, accidents, and other potential threats

Practical approach of observing all activities at premises and reporting any suspicious circumstances

Strong customer service skills

Exceptional attention to detail

Average computer experience

CCTV monitoring experience

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