Administrative Assistant Customer Service

Jennifer Springar

Administrative Assistant

Coloma, MI 49038

***********@*****.*** - 269-***-****

Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company and client morale.Quality-focused Administrative Assistant committed to approaching administrative tasks with tenacity and attention to details Authorized to work in the US for any employer

WORK EXPERIENCE

Administrative Assistant

Universall Home Health Care - South Haven, MI - September 2016 to Present Ordered and distributed office supplies while adhering to a fixed office budget. Screened applicant resumes and coordinated both phone and in-person interviews. Answered and managed incoming and outgoing calls while recording accurate messages. Maintained a clean reception area, including lounge and associated areas. Organized all new hire, security and temporary paperwork. Completed data entry, tracked resumes and maintained the applicant tracking system. Compiled company information and related material and distributed it to candidates. Assisted senior recruiting staff with career fairs and recruiting events. Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. Direct Care Assistant

Comfort keepers - Saint Joseph, MI - January 2016 to August 2016 Promptly formulated schedules for client care

Was the liaison of client/employee communication

Promptly reported changes in care plans to administration and the proper disaplines Owner of Salon

Assisted Living Community - Saint Joseph, MI - January 2007 to May 2012 Owner/Master Stylist

Maintained a clean reception area, including lounge and associated areas. Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. Maintained weekly scheduling of clients

Processed billing for weekly or monthly accounts

Maintained proper sanitation of all equipment

EDUCATION

Cosmetology

Twin City Beauty College Benton Harbor - Benton Harbor, MI 1993

High School Diploma

Saint Joseph High School - Saint Joseph, MI

1992

SKILLS

Management, customer service (10+ years)

ADDITIONAL INFORMATION

Skills

40 WPM typing speed

Excellent communication skills

Articulate and well-spoken

Excellent planner and coordinator

Social media knowledge

Payroll

Critical thinker

Employee training and development

HIPAA compliance

Professional phone etiquette

Customer service-oriented

Flexible

Works well under pressure

Appointment setting

Administrative support specialist

Project planning

Filing and data archiving

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