Superintendent, Emergency Operations Center

Melissa Galyean

*** * *** ** * Apt *A

Wichita, KS 67202

Mobile: 850-***-****

Email: **********@*****.***

Availability: July 1, 2017

https://www.linkedin.com/in/melissagalyean

Summary

Diverse leadership and management experience in compliance, emergency management and training departments. Skilled in the development, coordination and implementation of guidance, directives and policies.

Proactive team leader- motivates and mentors others to exceed performance standards and expand skill set

Safety and quality control oriented

Goal Driven- efficiently prioritizes tasks, manages concurrent projects/teams

Strong communicative skills

Works/Exceeds under pressure

Duties & Accomplishments

Operations Center Manager 2013-Present

22 Air Refueling Command Post Wichita, KS

Lead for operations team which coordinates with state and national agencies to direct emergency operations. Plans, organizes, distributes, and monitors work assignments; evaluates, performance, provides feedback, and ensures all team members are appropriately utilized, and treated in a fair and equitable manner. Develops and administers programs for physical, industrial, communications, information, and personnel security. Expert knowledge of safety and security practices, regulations and procedures. Designs, develops, and implements Safety Assurance and Risk Management processes. Facilitates actions to ensure prompt response during emergency operations including immediate mobilization of resources and diverse organizational collaboration. Establishes and maintains annual budgets. Conducts reviews of work center allocations and expenditures for operational requirements.

-Managed company purchase card program. 100% voucher payout accountability; rated “Excellent” with zero discrepancies on annual audits.

-Managed $86K equipment account. Identified/returned $1K worth of excess items.

-Project manager for work center upgrade/redesign. Prepared and validated two contracts securing $233K. Created statement of work for $24K telecommunication system and $58K for a console upgrade.

- Led command center relocation/worked critical communication limitations. Identified deficiencies/remedied issues for seamless command and control operations transition.

Air Force Compliance Inspector 2010-2013

Air Force Inspection Agency Albuquerque, NM

Developed and evaluated analysis and assessments of qualification/standards as they pertain to training and operations while part of a mobile inspection team. Conducted the inspection of workplaces, citing Occupational Safety, Health, Fire Protection and Industrial Hygiene requirements. Planned and executed full scale, tabletop and other emergency exercises and training scenarios. Tracked and analyzed new and ongoing programs, projects, initiatives and/or procedural changes, and led the analysis for impacts on critical infrastructure assets.

-Managed dual-agency emergency management program; Crafted Memorandum of Agreement/trained 120 personnel. Received “Excellent” rating for zero deficiencies in 2013 compliance inspection.

-Compiled/reconciled/analyzed 500+ nuclear inspection findings from over 2000 entries, spanning three years; organized/assembled trending data.

-Examined inspector and certification operating instruction to validate requirements. Streamlined qualifications from 62 to 18 line items.

-Lead for Resiliency Day training event. Scheduled briefers and team events/secured location and catering for 85 personnel.

Emergency Operations Manager 2008-2010

1 Special Operations Wing Command Post Fort Walton Beach, FL

Coordinated actions to ensure prompt response during emergency operations, including immediate mobilization of resources. Developed checklists, emergency action plans, and evacuation/relocation procedures. Directed crisis management efforts, prepared and delivered planning and developmental briefings to senior level authorities. Managed post action evaluations, to anticipate potential problems, and mitigate threats. Initiated and coordinated search and rescue activities. Tracked and analyzed new and ongoing programs, initiatives and procedural changes involving various local and federal agencies. Ensured work center compliance with all state and federal directives and laws. Planned, designed and prepared reports, presentations, and informational documents concerning local/regional emergencies.

-Revised/corrected inconsistencies in 184 mandatory operational checklists.

-Developed/executed operating orders which improved functionality/customer support

-Forward deployed for evacuation of personnel/aircraft in prep of Hurricane Ira. Established vital command and control link upon arrival at safe location.

-Trained 22 mobility members and managed 24-hr shift-work/ride-out schedules.

-Led readiness inspection preparation team; reviewed 960 compliance items.

Operations Center Training Manager 2004-2008

United States Air Forces Europe, Command Center Ramstein, GE

Managed schedules, training, certifications, and operational requirements to ensure 100% compliance and readiness in high pressure environments. Determined objectives and strategies, coordinated with higher headquarters elements and external organizations to accomplish goals. Developed and administered stringent initial, and recurring training programs. Managed training/project management division responsible for developing and maintaining training plans, performing critical action audits, and directing cross-leveraging efforts to ensure business continuity.

-Revised training syllabus to maximize instructor utilization and decrease student time-to-train, resulting in manning increases in a shorter time.

-Maintained training records with 100% compliance accuracy and revamped qualifications process, improving certification time.

-Provided training and informational lectures, created table-top scenarios for emergency procedures.

Education

Eastern Kentucky University Richmond, KY United States

GPA: 4.0

Major: Safety, Security and Emergency Management

Certification: Occupational Safety and Health

Graduation set 08/2018

Grand Canyon University Phoenix, AZ United States

Bachelor's Degree 06/2015

GPA: 3.98

Major: Public Safety and Emergency Management

Honors: Magna Cum Laude

Coursework, Licenses and Certifications:

-National Incident Management System Certification – Federal Emergency Management Agency (July 2012)

-Emergency Management Institute Independent Study Courses – IS-100b,

IS-200b, IS-700a, IS-775, IS-800b (February 2017)

-Top Secret/SSBI (Adjudicated, Apr 2013) – Previously certified in Personal Reliability Program

Contact this candidate