Engineer Manager

Resume of Stephen Lorence

*********@*****.*** 954-***-****

**** ******* ****** **, **** Bch, Fl 32968

Objective: To obtain a Position as a Field Service Engineer.

Geography: Atlanta, GA

*Engineering and Support

-Support Multi/Modality, Multi Vendor Systems in Hospitals (MRI,CT,XR)

-Monitor all Systems to ensure functional requirements.

-Oversee all equipment installations according to specifications.

-Implement and Integrate all hardware and software changes.

-Install Network Systems using Ethernets and Modems.

-Demonstrate equipment to hospitals and clinics according to specifications.

-Train engineers globally on MRI Systems.

-DICOM an PACS Networking Experience

May 2015 to Present ABM Healthacre

Vero Beach,FL

Serve as a Radiology Clinical Specialist Supporting MRI, which includes GE MRI, Systems. Support Siemens Espree, Avanto, Aera, Skyra. Provide Magnet Support. Provide support For coldheads, compressors. Also work on GE CT Lightspeed, 16 and 64, Toshiba Aquillon CT, First Call GE Cathlab, OEC C arms, Philips XR.

Hospital Asset Service Manager/Radiology Specialist Novant Healthcare

2012 to 2014 Manassas, VA

Manage all Radiology Asset Equipment for Novant Health which includes Prince William Hospital, Haymarket Hospital, Tysons Imaging, Vienna Imaging. Presently service all MR, CT, Xray, Mammo which includes OEMs GE, Siemens, Philips, and Hitachi. Duties include watching budget constraints, PMs, upgrades, safety fixes, troubleshooting, installation, generate purchase orders, come in under forecasted cost yearly budget, and assisting OEMs when they come in to service equipment. Manage equipment life expectancy to provide cost analysis on operating cost vs revenue input stream. Provide recommendations on new equipment purchases. Work closely with all OEMs to service completion. Must provide good working relationships with all OEMs. Most of my service includes GE MR,CT, Philips Xray, Siemens MR, First call CT.

Philips XR includes Eleva DD1,2,3, Essenta, Bucky TH.

Service Manager, MR/CT Engineer Specialist Denver Aramark Healthcare 2007,2008, 2011 2012 Seattle, WA/ Denver, CO

Provided Support for all MRI and CT OEMs for Aramark for HCA. Trained engineers to work on Siemens, GE, Toshiba MRI, CT systems. Perform FMI, PM Magnet/Coldheads services. Travel to all HCA hospitals within the Denver metro area to ensure uptime at 99.8% or more. Experience in PACS troubleshooting and DICOM events. Invent ways to reduce overtime by staggering shifts and reduce material cost by providing extra hours analysis cause and effect on issues. Perform troubleshooting on Siemens Somotom, GE Light Speeds and VCT as needed. Change tubes, load software, PM CT system as per OEM requirement.

MRI/CT Modality Leader University of Pittsburgh

2008 to 2010 Pittsburgh, PA

Provide direct support to MRI Engineers related to GE MRI,CT and Siemens MRI Systems. Knowledge of Coldheads Compressors. PACS and DICOM for the University. Travel to 26 hospitals within the system to support other engineers with on –going issues. Provide application for on-going issues. Put out “fires”. Interface between the hospital, field engineer and OEM. Maintain uptime to 99%+.Implement training activities for engineers. Implement cost savings programs for labor and parts. Experienced on GE Genesis, LX, Excite, HD, HDX, HDXt, Siemens Avanto, Espree, Verio, Lleonardo, Harmony.

MRI Global Support Engineer ONI Medical Systems

1999-2007 (Company closed, bought by GE) Wilmington, MA

Provide direct system support for Field Engineers. Prepare, plan, monitor, support all installations as provided in the field. Provide training for new recruits. Responsible for 99.9%+ uptime for direct customers. Provide applications training and assist applications for after install apps. Provide system maintenance as driven by system needs. Perform FMI’s, software support and upgrades to improve system performance. Provide and design new system tools needed to increase system uptime and provide customer satisfaction. Responsible for all USA field service Tool and Equipment needed for engineering support. Travel to remote sites as needed to perform system uptime requirements. Experience in DICOM and PACS networking. Interface MRI systems to customer PACS locations. Accomplishments are 25% material savings, 20% cryogen cost reduction, 10% reduction operating cost while driving customer needs.

MRI Latin America Regional Support Engineer GE Medical Systems

1985-1996 Miami, FL/Latin America

South American Manager/Training Manager. Provided direct support to all engineers of all countries in Central and South America. Provided direct installation support to all countries Taught various MRI classes in the USA as well as to all of Latin America in Spanish. Was modality supervisor. Experienced on SUN and Digital Equipment Computers. Experienced on the GE s1,s2,s3,s4 magnets. Supported 3.X,4.X,5.X, 6X, SIGNA LX Systems and supported all MR MAX Systems in Latin America and the USA. Experienced in all aspects of Magnet Maintenance. Traveled to sites globally and provided direct support to customer related issues. Designed and taught the entire MRI training course for Latin America where it never existed before. Accomplishments include designing Spanish installation manuals; lab manuals for Latin America .Accomplishments include a 44% reduction in cryogen cost savings. Decreased on site call time by 50% driving down labor cost for South American Engineers, and 35% decrease in parts and materials cost in South America.

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EDUCATIONAL BACKGROUND:

Ohio Institute of Technology (ASEET) NOVA University (MBA)

Associate Bachelors of Engineering Technology Masters of Business Administration

Columbus, Ohio Ft. Lauderdale, Florida

PERSONAL: Bilingual in Spanish. Want to relocate to Tampa.

REFERENCES: Will furnish upon request. Awards will furnish upon request.

AWARDS: Designed RF Motor Noise Shield for GEMS. The $7.00 fix saved the company over $250,000 in material expenses. Designed Low Cost Coldhead Changing Kit. Received many customer service awards for superior customer satisfaction.

CERTIFICATIONS: Siemens Avanto/Espree, Leonardo. GEMRI LX, EXCITE, HD, HDX, CT Light Speed, VCT,Philips XR,

Certified MRI Instructor. Philips Gyroscan 1, Gyroscan 2,

OEM Summary Experience: Siemens MRI(Avanato, Espree, Verio, Harmony), All GE MRIs, GE Light Speed, VCT, Philips Xray,Toshiba Visuart, Flexart. ONI MSK. Magnets, Compressors, Coldheads, helium fills, magnet commissioning. Philips Gyroscan 1 and 2. GE Cathlab Innova, GE Interventional, OEC 9800,9900, AMX Mobiles, Philips Xray, Philips Flouro.

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