PAUL SAMBOU

SUMMARY:

Senior Network Engineer and Support Specialist with over 8 years of in-depth knowledge and experaicne working with Network Systems, Security protocols, Access, and Administration. Excellent communications skills with the ability to explain IT concepts to others in non-technical terms. Enjoys working as part of a team to ensure timely accomplishment of department’ goals. Skilled at project planning, including: green technology, HVAC, electrical and floor plan schematics, connectivity, communications, ITIL and continuity of operations

TECHNICAL SKILLS:

Office Package: Microsoft Word, Excel, Access, PowerPoint, Outlook Express

Operating Systems: Windows NT, Windows2000, Windows XP, Windows 7, Linux, Cisco IOS UNIX, MS DOS, VOIP

Network Hardware: SUN SPARCstation, Cisco Routers/Switches/PIX Firewalls, CITRIX XENAPP, XEN Desktop, VMware

Routing Protocols: RIP, BGP, ISIS, EIGRP

LAN/WAN Tech: Frame Relay, Ethernet, E1/T1/DS1/DS3, X.25, VLAN

Security: Access Lists, SSH

Network Mgmt: SENDMAIL / DNS / Apache/ SNMP/ BIND

Scripting Languages: PERL/ Shell, Dreamweaver’s CS4, HTML, UML, Web Design, MICROSOFT 2005 Server, 2008, 20012, SQL DB2,

EDUCATION:

Capella University, Minneapolis, MN - Master of Information Technology, Network Security& Assurances - (2012).

Upper Iowa University, Madison, WI - Bachelor of Science, Criminal Justice - (2008).

Madison Area Technical College, Madison WI - Associate degree, Criminal Justice - (2004).

PROFESSIONAL EXPERIENCE:

State Of Minnesota, MNIT

Network Security Analyst 3 05/20/2016 to Present

As an Information Security Engineer for MN.IT Network Support,

Analyze, plan, develop, and implement enterprise wide information security systems primarily firewall services, and other common security services for the State of Minnesota and Counties ( Check Point)

Participate with the Enterprise Security Office (ESO) in planning a development of enterprise information security process, recommending in consistent with the statewide security infrastructure and protecting statewide information systems counties

Developed and perform firewall analysis and information security design work to ensure the overall effectiveness of firewall systems in protecting information assets

Analyze and administer firewall security mechanisms, and common infrastructure services so state information security policies, guidelines, procedures, and standards are fulfilled

Analyze firewall services security situations/systems, establish firewall security objectives, and negotiate with security contacts to achieve these objectives

Establish firewall services objectives and consult with major customers concerning responsibilities essential in sharing and protecting state information assets so that the MN.IT firewall security program is balanced across application systems, hardware platforms, and network configuration and work with all the counties in design and implementing their network security monitoring

Intternation Gaming Technology

System Administrator 11/30/2015 to 05/05/2016 End of Contract

Performs intermediate level troubleshooting of host systems and middleware, databases.

Performs intermediate level troubleshooting of IP devices related system and server connectivity.

Assists in developing best practices related to system/server performance, capacity and archiving.

Monitors and/or troubleshoots automated system and server functions by utilizing tools for verification of services, monitoring tool set availability and detecting, reporting, escalating, tracking and documenting anomalies.

Maintains system and server documentation (system drawings, best practices and performance and capacity metrics).

Assists in the development of a maintenance strategy and maintenance scripts relating to backup and recoveries of systems and servers.

Analyzes system and server performance statistics and performs required tuning activities to optimize performance.

Monitors logical security for all systems and servers assigned. Performs logical security log reviews for audit compliance. Detects, reports and escalates anomalies.

Performs preventive maintenance checks on all systems and servers to include disk drives and connectivity

Provides basic troubleshooting assistance and ticket resolution for personal computer users. Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.

Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.

Recommends hardware solutions regarding personal computers in assigned areas

Provided desktop support, server administration, and resolved internet connectivity issues.

Configured laptops, desktop computers, and servers.

Administered Microsoft Windows 2003 domain including: Active Directory, WINS, DNS, DHCP, Exchange email and network print services.

Monitored the performance, health and current patch levels for various hardware and software platforms.

Provided backup servers, anti-spam/spyware, and anti-virus system administration.

Provided assistance to Senior Network Engineer solving network and VOIP issues.

Supported PDAs such as Blackberry, Palm, and Windows Mobile.

Contigent IT Service

Network Engineer/Network Support Specialist 11/2013 to Present

Setup servers, and WAN/LAN connectivity, active directory, printer installation and configuration.

Provide LAN Desk, WebEx, Webinar and Telnet to remotely observe and log into computers to provide technical support.

Setup group policy for GroupWise and Active Directory, setup security, individual

domain control.

Out of Warranty and in-warranty repairs for HP hardware.

Network Support.

Installed Symantec Antivirus and Windows Security Essentials.

Installed Hard disks, CD Drives, Sound Blaster cards, CPU, Memory, Power supply unit,

Network card, Video graphics card, Hard disk controller card on the PC systems troubleshooting of personal computers.

Online Support to customers concerning their computer problems

Hardware configuration, troubleshooting of PC's hardware, software, Installed HP, DELL,

APPLE System boards and hard drive.

Regularly update operating system. Used desktop

monitory toll like LAN Desk

Douglas Stewart Company

Network and Server Administrator 07/2013 to 10/2014

Oversaw IP address assignments for internal, external, and DMZ network resources.

Managed and planed internal cabling infrastructure.

VPN: Creates, troubleshot, and maintained site-to-site VPN connections

Monitored all networking equipment and servers using SYSLOG, SNORT, SNMP, PRTG, Cisco NetFlow and intrusion prevention systems.

Performed VMware administration, Windows Server administration, E-mail Server administration and Active Directory administration developed technical standards/policies for each technology.

Monitored the VMware Server Cluster and provided regular updates about overall capacity usage, possible security issues, and hardware status.

Monitored all physical and virtual servers, provided updates about possible system security, OS maintenance, and physical capacity issues.

Installed and maintained all Windows Servers including: determined specifications, applied system patches, monitored, and tuned.

Performed daily system checks of Exchange and ISA servers.

Monitored, updated, and maintained Symantec Enterprise Vault.

Performed periodic maintenance with Google/Postini spam and virus filtering service.

Barrister Global Network Service Inc.,

Madison, WI 03/2012 to 06/2013

Installed Hard disks, Floppy drives, CD Drives, Sound Blaster cards, CPU, Memory, Power supply unit, Network card, Video graphics card, Hard disk controller card on the PCs of personal computers.

Performed online support for customers’ computer problems.

Configured critical Network components like Remote Booting, Printing, RAS (Remote Access Services), Replicating, Auditing under heterogeneous environments protecting network data.

Monitored network performance management and optimization.

Filtered users' rights according to their needs, Implemented login security, file system.

Developed Client-Server architecture (Mentor Biologics) on Netware 3.12.

Performed antivirus software client installation, configuration, and ongoing definition maintenance.

Developed implement, and maintain a comprehensive spyware prevention plan Administer IBM SAN and Blade Center Environments.

Maintained SAN upgraded firmware, planned future capacity, and expanded storage.

Provided the light SQL Database administration,

Performed VMware administration, Windows Server administration, E-mail Server administration.

Monitored all physical and virtual servers.

Mentor Biologics, Madison, WI,

Lead Technical Support Specialist, 05/2012 to 06/013

Designed and Configured WAN infrastructure, consisting of multiple T1 and T3 lines, Cisco routers, Cisco switches, load balancers, Dell and Sun servers.

Redesigned Internet connectivity infrastructure to meet bandwidth requirements. Involved negotiating with ISPs, switching from T1 to Flexible T3 lines and configuring/replacing existing Cisco 1605 series routers with Cisco 3640 routers.

Optimized performance of the WAN network consisting of Cisco 4500/5500 switches by configuring VLANs.

Experienced with Cisco catalyst switches 5xxx,4xxx, 29xx,19xx and RSM and Cisco Routers 7500, 7200, 4000, 3600, 2600, 2500.

Implemented Checkpoint Firewall 4.1 to protect and authenticate local-net and DMZ.

Defined policies, NAT and anti-spoofing for internal, external networks as well as Internet gateways.

Configured and worked on Inbound and outbound Load balancer using a product called Link Proof, WSD by RadWare Inc.

Fully configured the Link proof with Smart NAT for Optimal content routing that ensures the fastest inbound and outbound content delivery.

Designed and Configured Web Server Farms, to increased performance through intelligent traffic, bandwidth management and enhanced application security using WSD.

Enabled remote users to access corporate LAN with VPN connectivity.

Implemented Fiber channel disk arrays with Dell Power vault 650F.

Monitored and managed network resources using HP Open View.

Systems Management of complete MS Exchange 5.5 Infrastructure.

Created and deployed desktop images using Symantec Ghost 5.1c.

Documentation used Visio, Excel and MS word.

CUNA Mutual-Madison, WI

Printer Technical support Specialist 09/2011 to 06/2012

Performed printer troubleshooting, software installation and monitored the printer for performance via exchange server.

Used software call trace to create tickets for help desk help, or support.

Used software call Incident or devices monitor to view and monitor live and real prints queues and performance.

Configured Printer to uptimes down time or error trouble shooting.

Perform remote monitoring of in house and outside printers in the State of Texas, Waverly WI. Contact technician in the area to fix any printer hardware that cannot be fixed remotely

Configured Print server for new IP and static IP.

Experiences with Microsoft Exchange server, People soft and outlook.

Kept track of inventory and maintenance of the printers

City of Stoughton School District/ Youth Center

Network Technician (Volunteer Work) (09/2010 to 08/2011)

Installed over 800 Dell Monitors, CPUs, VOIP. removed Dell Voice Servers, install new Cisco Servers, EMCs, installed and configured Cisco Switch’s, Routers and bridges for smooth flow of data without interruption. Help in upgrading the entire Network and hardware.

Worked on a project with three other technicians, installed Cisco AP Wireless Router, and used Netsumbular to locate the wireless signal strength and interference. Configured the routers to the main network.

Installed VOIP phones configured the devices to be able to communicate with other devices in the network.

Perfromed network security analysis, threat assessment, network design, and Firewall Configuration.

Wrote security protocols and network access policies.

Used LANDesk’s software to manage devices running send parches with Windows, Macintosh and Linux operating systems.

Meriter Hospital, Madison, WI (Contract)

Security 08/2008 to 03/2009

Analyzed and implemented security measures for the hospital systems and health care clinics, was responsible for physical Security / Monitoring the CCTV

Ensured wireless Security Action Plan covered all records protected under the HIPAA.

Installed EDPIC software for the storage, monitoring of patient and billing to insurance companies.

Provided network security vulnerabilities and threat assessment, network design, firewall configuration, packet filtration and host intrusion detection.

Wrote security protocols and network access policies and provided business strategic planning.

Created and managed user accounts, roles, and groups; assigned privileges, and administered the network security system

Performed troubleshooting research, diagnosed and resolved hardware, software and network system problems

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