SUMMARY OF QUALIFICATIONS

-Personable and dedicated to maintaining honest relationships

-Strong leadership abilities gained through coaching and group leading

-Hardworking and committed to completing tasks to the highest ability

-Excellent verbal and written communication skills demonstrated through excellency in English and Spanish courses

EDUCATION

Bachelor of Commerce r September 2015 - Present

Gustavson School of Business, University of Victoria – 8.2 GPA Victoria, BC

-Dorothy and Ernest Ayton Memorial Scholarship, Husky Energy Dependent Scholarship, Rutherford Scholarship, University of Victoria Entrance Scholarship

-Statistics, Business Ethics, Public Speaking, English for Business Writing

WORK EXPERIENCE

Camp Leader July and August 2016

Mini University (University of Calgary) Calgary, AB

-Lead a group of up to 22 children through a variety of weekly activities by consistently and appropriately tailoring actions to fit specific needs and desires

-Motivated personal growth among participants by actively communicating with parents, co-leaders, and supervisors to facilitate an individualized and safe camp environment

Cashier May and June 2016

Shoppers Drug Mart Calgary, AB

-Ensured a high level of customer service by listening and responding to the concerns of customers in an appropriate and calm manner

-Processed cash and card transactions efficiently in order to retain customer satisfaction and streamline high volumes of customers

Hostess July 2015

The Station (Calgary Stampede) Calgary, AB

-Greeted customers and checked IDs before entrance to ensure that legal requirements were followed

-Considered questions and concerns from guests and appropriately reacted in order to ensure a high level of customer satisfaction

Ski Coach December 2013 – March 2015

Banff Alpine Racers Calgary, AB

-Worked with and mentored a group of young children to improve their skiing abilities by appropriately creating and tailoring lesson plans

-Encouraged and promoted self-confidence within the group by creating and maintaining honest relationships within an inclusive environment

Retail Salesperson July 2013

Stampede Packs (Calgary Stampede) Calgary, AB

-Greeted and served customers in a timely manner to ensure a high quality of customer service

-Demonstrated math proficiency by managing a cash register and processing cash transactions

VOLUNTEER EXPERIENCE

Conversation Partner Program January 2016 – April 2016

University of Victoria Victoria, BC

-Developed a friendly relationship with an international student to help them improve their conversational English and assist them with adjusting to a new culture

High School Clubs September 2012 – June 2015

- Interact, Youth in Action, and Environment Club Calgary, AB

Western Canada High School

-Contributed to the organization and execution of various charitable initiatives in order to increase awareness and raise monetary donations for selected organizations

Reading Buddies October 2015 – December 2015

Calgary Public Library Calgary, AB

-Read with a young child and acted as a mentor to develop reading skills and promote a confidence in reading and verbal communication

EXTRA CURRICULAR ACTIVITIES

Skiing, hiking, cooking, art, fitness, reading

REFERENCES

Dana Stene

Coordinator

Mini University

403-***-****

acy3cf@r.postjobfree.com

Silvia Colas Cardona

Spanish Professor

University of Victoria

acy3cf@r.postjobfree.com

Pippa Brain

Physician

University of Calgary

403-***-****

acy3cf@r.postjobfree.com

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