Robert S. Burnett

*** **** *****, ****, ***** Carolina 27513

acy3an@r.postjobfree.com Office 919-***-**** Cell 919-***-****

SENIOR PROJECT MANAGER

Deliver Large-Scale, Complex Projects Drive Project Management Effectiveness New Processes Capture Best Practices

Created project-level new processes, captured lessons learned and best practices that enabled project management effectiveness across global operations.

Exceptionally skilled at:

Developing project assets (project scope statements, project schedules, and creating teams)

Managing multiple projects simultaneously to organizationally defined success criteria, on time, and on budget.

Creating and maintaining project budgets ($200K+); partnering with Finance to establish budget for rollout of hardware, software and cloud asset transition services.

Expertise in:

Service Delivery Customer & Internal Status Reporting

Project Lifecycle Management Project Budgeting & Cost Controls

Project Scheduling Verbal & Written Communication

Team Building & Leadership Organizational & Process Disciplines

Contracts & Gap Analysis MS Project, Word, Excel, PowerPoint

SELECTED ACCOMPLISHMENTS

IBM Federal Systems award for asset management.

Recipient of IBM Marketing Symposium for site outstanding achievement.

IBM Federal Systems award for the pricing of competitive bid proposals.

IBM PGS award for the installation of SAP.

PROFESSIONAL EXPERIENCE

IBM Corporation, Research Triangle Park, NC

Senior Project Manager, Asset Management Transition & Transformation 2009 – 2016

Disciplined Project Manager supporting Americas group Asset Management team within Transition and Transformation. Managed 14 complex projects inside of IBM supporting both internal and external clients. Developed working relations with IBM and customer teams in US, South America, Asia and Europe. Successfully defined and delivered to contract project schedules, budgets, project execution plans, risk assessments, and change management. Responsible for successful service delivery of software, hardware, product acquisition, logistics solutions and server integration to IBM data repositories and reporting tools. Assisted in developing project management system and project management community for the asset organization to standardize, track and communicate the method for asset management services to clients.

Promoted to project manager role, planning, scheduling and executing all stages of enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress, meeting deadlines, standards and cost targets.

Drove impressive improvements across business as a result of IT implementations such as upgrading customer tools and providing solutions for installation of monitoring and scanning tools to servers.

Recognized for guiding technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS), and instilled shared accountability for achieving project milestones.

Resolved numerous project issues, including staffing shortages, tactical matters, scope creep and divergent business, and user needs.

Created cost-benefit analysis used as basis for decision-making on proposed IT implementation projects.

Initiated new customer business opportunities. Upgraded IBM tools, providing customer with additional functions and data fields in IBM Smart Cloud Control Desk (SCCD) Repository. Tool set included service request, incident, problem, and change applications.

IBM Global Services, Raleigh, NC 2000 – 2008

Senior Account Manager - Asset Management Services

Managed Asset Services for 2 major automotive and 1 major financial services corporation.

Led asset management team comprised of 6 employees across 3 multi-million dollar commercial accounts.

Reduced hardware maintenance premiums 50% and drove $300K yearly savings by negotiating discounts with vendor service provider over 3 years.

Decreased services delivery 25% by deploying lean business process in 6 months.

Provided expert-level dealing with Service Level Agreements (SLA) for external customer with 100% accuracy performance on quarterly inventory audits, resulting in $600K in savings.

Negotiated 1 year with OEM Vendor to credit cost for $900K for overpaid maintenance charges.

Implemented database for asset redeployment initiative with yearly savings of $2.5M.

ADDITIONAL RELATED EXPERIENCE

IBM Personal System Group, Raleigh, NC

Financial Analyst, Inventory Control and SAP

Served on 1-year project to develop, test, and install inventory financial tool portals.

IBM Federal Systems Division, Manassas, VA

Pricing Financial Analyst, Navy Systems Pricing and Planning

Oversaw pricing, planning, and negotiating Navy sonar systems cost proposals worth $200M. Analyzed contract technical and schedule problems for impact on profit & revenue.

IBM Systems Technology Division, Austin, TX

Performed time keeping, payroll, cost accounting & inventory controls.

EDUCATION

Bachelor of Business Administration (BBA)

University of Texas Austin, TX

PROFESSIONAL DEVELOPMENT

PMP Education Completed 40 Hours Agile Education

Global Transition/Transformation Project Management Lean Process Education

Global Procurement & Ordering Services Logistics, RFID, Inventory Capture Project Management Mentor for Hungary and Brazil PM’s Software & License Management

Tools Deployment and Integration Hardware & Asset Management

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