Beirut, Lebanon • 009********** • acy31x@r.postjobfree.com

ABED AL MAWLA ITANI

Career

Objective

Core

Competencies

Education

I am seeking a job opportunity in your prestigious company that will utilize my skills and experience to advance my career as a senior technician. I am proficient in dealing with problems in a resourceful manner and negotiating to achieve beneficial agreement and turn arguments into constructive conflict. I am a lead computer technician in my market.

In addition, I am a flexible and a competent hard worker with exceptional time management skills and a great Computer and Network administrator. Also, I am able to work well both in a team environment as well as using own initiative and I am able to work well under pressure, adhere to strict deadlines, and adapt to all challenging situations. Furthermore, I am known as a meticulous, punctual and a perfectionist person especially in my work. I am a dedicated, organized and methodical individual.

Nevertheless, I am determined, self-motivated, reliable, and good communicator with inter personal skills. I am dependable, innovative, and always enthusiastic to learn and undertake new challenges and always keen and very willing to learn and develop new skills.

BS Computer Communication Engineering

GPA: 3.08 2009 - 2012 Arts, Sciences and Technology University in Lebanon MS Computer Communication Engineering

GPA: 3.33 2013 - 2014 Arts, Sciences and Technology University in Lebanon Certificates

-Cisco certified network associate (CCNA) routing and switching (early 2016)

-Certificates of participation from touch the leading mobile operator in Lebanon

-Certificates of attendance for studying CCNA (ICND1 & ICND2)

-Certificates of attendance for studying MCSA: Windows Server 2012 Certification - Microsoft Page 1

Skills

The ability to diagnose, maintain and install personal computers, laptops, and servers The ability to diagnose, maintain and install network architectures on wide range Various skills In the hardware diagnostics (laptops, desktops, servers, apple products as MacBook Pro IMac and others)

The ability to maintain the data integrity removing the chance of data loss Experience working with Mac OSX including the latest mac os Experience installation management and day to day follow up of cisco products including cisco telephony services (call manager, cisco unity, cisco im & presence, cisco express way c & e and cisco media sense), cisco ISE Identity Services Engine, cisco WLC wireless controller and wireless AP, cisco ISR router for internet and telephony gateway, cisco UCS rack server, cisco CMX (Connected Mobile Experiences), cisco ASA with firepower services, cisco firepower management center Experience in switching and routing and configuring cisco layer 3 switch and implementing switching designs as core switch in server room and distribution switches in departments

Configuring dhcp, qos, routing, vlans, port security, lacp channel grouping, snmp, Nat, cisco anyconnect vpn, trunking, malware lookup and intrusion prevention in asa Vmware Esxi environment (vsphere)

Knowledge working with Linux operating systems including, Fedora, OpenSUSE, Ubuntu The ability to research the problem with various Troubleshooting skills Knowledge working with windows server operating systems including 2003,2008,2012

-Domain controler (active directory and group policy)

-Dhcp sever

-Exchange server

-Files server

-Configuration of Mikrotik machines (vpn server & client, sxt wireless bridge main and slave, load balancing, Hotspot system with usermanager)

-Remote support (remote software or over the phone)

-Experience in raid redundancy fail over and performance

-Configuration of all types of home routers, access points and repeaters

-Welding skills using the heat gun and soldiering tools

-Training for 6 Employees at BMTTCH computer Shop

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Experience

-Computer repair technician

Owaini computers in Lebanon,

Beirut Owner Assem el Owaini

Worked from 2010 till 2012

2 Years of Experience

-Senior computer repair technician and head of the repair department BMTTECH Computers in Lebanon, Beirut

Owner Tarek Ghalayini

Worked from 2012 till

2015 3 Years of

Experience

-IT technician and Cisco Engineer

E.K.T. Katranji Bros

Owner Katranji Brothers

Still working from 2015

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Projects

Cisco: While working at EKT which is a cisco certified reseller I was in charge of the whole renovation to the server room and to the old pbx system

- switching: started by installing brand-new cables to each department installed 2 cisco core switches stacked by a stacking cable and distribution switches, on the switching side various technologies were implemented from nat to routing to creating new vlans, dhcp, LACP, port security

-servers: installed new cisco ucs c220 one with vsphere 5 that has cisco cucm, cisco unity, cisco im & presence, express way c & e and cisco media sense and the other server is a vsphere 6 that has cisco ISE, cisco CMX and cisco firepower management center

-telephony: installed brand new cisco ip phones to all the dependents configured call manager with dial plans COR and much more of call mangers features), configured unity as an auto attendant and voice mail for employees, configured im & presence for jabber application, configured express way to make jabber work any ware outside the office using the public ip and media sense for call recording

-Firewall: configured the asa firewall that comes with firepower service with nat routing qos for bandwidth optimization and malware detection and prevention, also configured cisco any connect vpn from mobile employees

-wireless: installed and configured cisco wlc controller and installed cisco ap, did a site survey and optimized wifi for VoIP applications as cisco jabber

- router: installed and configured cisco isr router as an internet and telephony gateway

-radius: configured cisco ise as a radius server for wireless and vpn authentication and configured cisco wireless portal for guests on ise

-cmx: installed cisco cmx that detects and logs customers coming to the company and give a presence details at each department

Mikrotik PPTP server: While working in BMTECH I was in charge of connecting two companies, one in Atlanta and the other in Beirut, owned by Dr. Abbas Chamsuddin (review references for his contact information), through a Mikrotik machine running as a PPTP server. First, I configured the Mikrotik machine in Atlanta to run as a PPTP server and adjusted the MTU to get the optimum download and upload speed with the lowest network spikes. Second, I installed another Mikrotik machine in Beirut and configured it to run as a PPTP client. At last, I adjusted the MTU in Beirut to correlate with the MTU in Atlanta to achieve terrific results.

Remote support: I was handled the job to remote support a company in Dubai from Beirut, Lebanon the tasks of that job was domain monitoring(Go-daddy) and daily outlook backup remote login to help and diagnose problems maintain server health and backup task join PCs to domain server and install the appropriate software remotely Page 4

Projects

Internet bonding: After installing the mushroom truffle lite network bonding machine, we detected that there is a problem in the network bonding. Therefore, I contacted the mushroom support team, led by Mr. Rajesh Mishra, and assisted him in order to detect the problem and solve it. In short, I had to connect A Ubuntu machine, configure it to be remotely accessible, assign ports and forwarding patterns so that the mushroom team would be able to remotely diagnose and fix the timing patterns of the two ISP’s. I was in charge of emailing the mushroom company and execute all tests needed such as testing out the mushroom in a heavy environment until the problem was solved Pacs Server at a Medical center: At BMTTECH, we were assigned to build a radiology reading room consisting of one server and two reading stations. The server had windows server 2008 with a domain controller and a file server with a raid one back bone for redundancy. The workstations were joined to the domain and had a reading software installed by the company called Nuance Communications. Then, I installed the dragon medical software so that doctors may write reports faster and more efficiently. In addition, I had to contact the Orthanc company and get their version of The Pacs server in order to get a GUI based Pacs server. And we got an add-on to the server from Nuance so that doctors would be able to push and upload studies to the cloud. Finally, I had to configure the DICOM AET title so that all medical imaging machines can push to the server for archiving purposes and the ability to push online so that doctors may view remote radiology images and write reports. Mikrotik hotspot: Configured Mikrotik machine to act as a hotspot server and with the help of the user manager, I was able to create a batch of users and generate vouchers for them. The vouchers where designed to include the customers logo so that each voucher has their logo on top, and their username and password, and at the bottom a statement such as a telephone number or thanks for coming, etc.

Mikrotik Load Balancing: Configured the Mikrotik machine to act as gateway with 2 or 4 WAN Load Balancing using the PCC method for internet optimization and performance Security Cam installation: At Bmttech, we were handed several security camera installations to various companies, The installation consisted of a DVR recording station, high quality cameras along the premises capturing every angle to ensure safety. NAS Upgrade: While working in Bmttech, I was responsible for the re-innovation job for a company, which includes a new 1g switch. The NAS had a faulty raid configuration with no redundancy, we had to back up all the data, verify around 2 tb of data, then installed 4 tb of hard discs and configured them as raid 1+0.At last, I restored all the data and configured dual-lan aggregation.

Security Cam installation: At Bmttech, we were handed several security camera installations to various companies, The installation consisted of a DVR recording station, high quality cameras along the premises capturing every angle to ensure safety. Page 5

Projects

The MTC-Touch Project: While working in BMTECH, I was handed a project to help in the advertisement campaign in June 2012 when Zain Group acquired MTC Touch, the telecommunication company in Lebanon, and so it needed to advertise its new name

“Touch”. I was responsible for the installations, maintenances, and data backup of five main booths and the daily delivery of the data to the J. Walter Thompson Company. The five booths were held in malls and public areas in Lebanon which are Saida, Downtown- Aswak Area, Zaytuna Bay, ABC Achrafie, and Tripoli-La Salinas. Finally, I assisted in the Touch Launch Event “In My New World” in Baabdat, where I was responsible for the installation of the final booth and the maintenance of its computers. Bank Maintenance task: Installed 6 pcs and a cabinet to hold the switch and router, connected the pcs to an unmanaged switch took the isp configuration, programmed the asa cisco router as a nat router with the specific pool of public ips provided from the isp added a dhcp service so with the right default gateway and default route all pcs had internet connection and successful acquired an ip address

Server maintenance task: server IBM 3100 with 4 sas drivers with a raid 1 installation, status degraded due to 2 sas drives failing, os wasn't bootable at all, used a bootable cd to backup and recover all data, installed 4 new ssd drives, configured the LSI web bois raid controls with raid 1, reinstalled server 2008 r2, got domain up and running, rejoined each pc at the company to the domain, reinstalled the ms exchange 2007 r3, restored emails of both the exchange and the domain from backup files, recreated each and every user in active directory, helped the SQL tech guy to reinstalled and restore the database back on to the server, configured all users necessities from language to printer setup, got the company back online Squid Proxy Server: Our work was to assemble and install 20 computers at a site and do all the networking background and install a d-link load balancer and a squid proxy server to optimize the web surfing experience

Senior Project for BS in CCE in 2013: The objective was to build a security program that detects motion and sends a picture of the moving body to the customer. We bought a micro controller called Raspberry PI, a PIR sensor, and a camera. With the supervision of Dr. Ali Bazzi in ALU University, we connected the PIR sensor to the GPIO ports of the Raspberry PI and the camera to the USB port. At last we wrote a Python code that is able to detect motion through the PIR sensor, take a picture, and directly send it to the customer by email. The Thesis for MS in CCE: I was given a project with supervision of Dr. Moustafa Tannir to implement the Cisco VPLS technology and show its scalability factor and it shown improvements with respect to the previous MPLS technology. I installed a network stimulator called GNS 3 and downloaded a few Cisco IOS routers and the Cisco CSR v1000 image. We connected all the routers together with a switch, configured the VPLS, and showed the scalability factor by adding multiple routers to the CSR. To achieve maximum performance and get the best convergence time, I tweaked the MPLS LDP hold-time and the OSPF Hello and Dead timers.

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References

E. K. T. (Katrangi Bros) www.ekt2.com

Tel. +961******* Mail: acy31x@r.postjobfree.com

Dr. Mostapha Tannir. Networking professor and Thesis Supervisor. Tel. +961******* Mail: acy31x@r.postjobfree.com

Dr. Jaber M. Jaber. Programming & Database Professor. Tel. +961******* Mail: acy31x@r.postjobfree.com

Tarek Ghalayini. General Manager & Owner of BMTECH Computers Tel. +961******* Mail: acy31x@r.postjobfree.com

Ali Bazzi. Supervisor for Senior project.

Tel. +961********

Abbas Chamsuddin. Owner of CLIS Center.

Tel. 961********, +1-770-***-****

Assem el Owaini General Manager & Owner of Owaini Computers Tel.961*******

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