Customer Service Information Technology

PROFESSIONAL SUMMARY

WORK HISTORY

EDUCATION

SKILLS

LILIAN ABENA OWUSUAA

**** ** ***** *** *** 40 • C: 513-***-**** • **************@*****.*** Am a self-motivated lady who is keen in contributing his knowledge and skills in computer-related areas . Have a strong capacity for analytical thinking, good communication, good interpersonal skills, work under pressure, coordination of IT logistics and Microsoft office competency skills. I can also work independently or with team .

08/2016 - Current

Inspection

Pacific manufacturing - Fairfield, OH

Inspects finished products and prepare them for shipping 12/2014 - 11/2015

Computer support specialist

Hidic consult Ltd - Accra, Ghana

Help with some basic computer problems, troubleshooting if neccessary 11/2015 - 07/2016

Computer programming

Aak lnc - Accra, Ghana

Uses java, c++ to program applications

02/2013 - 10/2013

Sales rep

Marina mall - Kumasi, Ghana

Taking payments and helping customers with answers to their questions 10/2013 - 12/2014

Office assistance

Keziah insurance company - Kumasi, Ghana

Supports the office with data entry,preparing reports, customer service and the front desk if needed. 2013

GED:

Adventist girls - Kumasi, Ghana

2016

Bsc in information technology: Information technology University of Education - Kumasi, Ghana

Introduction to computers, java programing, database, computer architecture, digital electronics, discrete maths, IT tools

Current

Bachelor of Science: Information technology

Cininati state - Middletown

Programming

Digital electronics

Customer service

Computer architecture

Microsoft office suite(ms word, ms excel, ms powerpoint, spreadsheet)

Sales

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