Maintenance Technician

Terrance Brown

**** ******** ****, ***. *** Indianapolis, IN 46260 317-***-****

Google Voice 317-***-****

**************@*****.***

Administrative Support Professional

Records and Database Management / Business Correspondence / Professional Phone Etiquette / Human Resources Generalist / Excellent Communications (Written & Verbal)

Multi-talented administrative professional that demonstrates organized and articulate skills in operations support. Proficient in effective problem solving with client or employee concerns. Versatile self-starter to operate tactfully as required by company goals, opportunities and resources. Proficient in Microsoft WORD and EXCEL. Experience using Kronos, PeopleSoft, JDEdwards, Ultipro, Hansen, COATS and other software.

Employment History

Maintenance Technician, Bent Tree Apartments, Indianapolis, IN 2009-2012

Electrical Maintenance and Repair

Plumbing Maintenance and Repair

Heating, Ventilation and Air Conditioning (HVAC) Maintenance and Repair

Appliance Maintenance and Repair

Interior and Exterior Maintenance

Maintenance Technician, Mariners Village Apartments, Indianapolis, In 2009-2009

Electrical Maintenance and Repair

Plumbing Maintenance and Repair

Heating, Ventilation and Air Conditioning (HVAC) Maintenance and Repair

Appliance Maintenance and Repair

Interior and Exterior Maintenance

Optician Assistant, Dr. Tavel Family Eyecare, Indianapolis, IN 2008-2009

Greet and assisted incoming and outgoing patients and phone calls

Create and maintain patient files and set appointments

Sales Associate, JCPenney, Inc., Indianapolis, IN 2007-2008

Quality Customer Satisfaction

Shoe sales and stockroom maintenance

Payroll Coordinator, WorkSmart Systems, Inc., Indianapolis, IN 2007-2007

Accurate entry of payroll related data necessary to meet schedule

Maintains a high rate of client retention through quality service

Researches and resolves client / system problems

Payroll Specialist, Paychex, Inc., Indianapolis, IN 2005-2007

Accurate entry of payroll related data necessary to meet schedule

Maintains a high rate of client retention through quality service

Researches and resolves client / system problems

Establishes and maintains a positive working relationship with clients, and co-workers to promote a quality service image.

Payroll Coordinator, Advanced Marketing Services, Inc., Indianapolis, IN 2004-2005

Accurate processing of payroll for 400 fulltime workers & 1200 temporary workers

Accurate entry and maintenance of two-application employee databases

Research and resolve HR or payroll related issues with employees and corporate payroll

department.

Implementation, training and setup of new payroll software Kronos 5

Education

Macomber-Whitney Technical Vocational High School, Toledo, OH

High School Graduate, Data Processing / Accounting

Member of the National Honor Society and Ohio Office Education Association.

Accomplishments

Certificate of Completion -Paychex Academy Level 1 Payroll Specialist Training

Certificate of Completion – New Horizons for Microsoft WORD, and EXCEL

Graduate of CAMT course at Ivy Tech Community College, June 2009

Recipient of ESCO Institute EPA Universal Certification April 2009

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