Senior Manager, IT
Resume:
ADAM S. BONESS
***** *. ******* ***, *********, IL 60041 618-***-**** *******@*****.***
SUMMARY OF QUALIFICATIONS
As Senior Manager, IT for the Celsis Inc in Chicago, Illinois, I was responsible for the design, application and use of technology in all aspects of the company’s business operations including networks, telecom, email, cloud, internet connectivity, cloud services, mobility, web.
In order to provide meaningful and useful reports, I was responsible for communicating sophisticated technical processes and procedures in laymen’s terms to the CEO and Board of Directors. In addition to creating in-house documentation for end-users, I also helped create product documentation for customers.
I reviewed internal processes and recommended technology solutions to improve efficiency and effectiveness. I integrated the systems of three unique network systems during two acquisitions and then oversaw the offloading of users and data during the sale of two divisions. Finally, I was retained on after the sale of Celsis to Charles River Laboratories in order to ensure a smooth and successful transition of the technology systems.
SPECIALTIES
Windows Server Administration, Network Design and Security, Disaster Recovery and Business Continuity, Budget Development and Administration, Data Center Operations, Data Security, Unified Communications, Vendor Relations and Contract Management.
EXPERIENCE
January 2016 - Present
Principal Consultant, OCD Consulting
Perform security, licensing and stability audits.
Develop an I.T. design and implementation plan to meet client goals.
Project management.
Provide supplemental expertise to smaller IT departments.
Exchange to Office 365 migrations.
Mitel phone support and installations.
Sonicwall NSA, Firebox and Cisco firewall installation and configuration.
Windows server optimization.
Disaster Recovery Planning and Implementation.
July 2007 – October 2015
Senior Manager, Information Technology, Celsis Inc/Charles River Laboratories
Developed and managed the IT budget.
Managed the IT support and administration of seven corporate locations in four countries
Managed IT equipment and service contracts in four states and four countries, including internet service contracts with AT&T, Belgacom/Proximus and Vodafone Germany
Develop, implement and enforce information systems policies, standards, procedures, and all IT related documentation.
Analyze complex business needs presented by the users and recommend technical solutions.
Support and administration of a multi-site Microsoft Windows Network
Microsoft Exchange Server management/administration
Microsoft SQL Server management/administration
Active Directory administration
RADIUS and ADFS sign-on integration
PowerShell scripting
SharePoint installation and maintenance
Administration of Inter-Tel/Mitel and Siemens phone (VoIP) systems
Installation and support of multi-site MPLS and VPN connectivity solutions
SalesForce administration
Custom report writing using Crystal Reports and Microsoft Excel pivot tables
Networking design; VLANs, advanced routing, etc using Cisco routers and Catalyst switches.
Setup/Configuration of secure Cisco Aironet wireless networks
Server virtualization using HyperV; some VMware experience.
Credit card processing systems and PCI compliance
Produce and perform presentations demonstrating the business practices, as relating to Information Systems, for customer visits and sales calls
Software support and training for many standard productivity and publishing titles, including Microsoft Office, Adobe Creative Suites, as well as other specialized applications
Domain registration and certificate management
Multi-site DNS management
2005-2007
Senior Consultant, Axcell Technologies
Design and implementation of scalable IT infrastructures built to meet specific goals
Combined support and administration of over 30 corporate environments
Support and administration of a multi-site Microsoft Windows Network (Windows 2000 and 2003 servers)
Microsoft Exchange Server management/administration (including OWA)
Microsoft SQL Server management/administration
Active Directory maintenance and repair
Secure IIS installations including internet, intranet, extranet and Share Point sites
Extensive Windows Server migrations and upgrades with ADMT and swing server methods
Database development and management/administration
Installation and support of multi-site VPN connectivity solutions
Support of manufacturing, investment, accounting and CRM software systems
Custom report writing using Crystal Reports, MS Access, and web based SQL reporting solutions
Web design; layout and graphic design
Internet services management and security
Setup/Configuration of secure wireless networks (office and warehouse environments)
Produce and perform presentations demonstrating the business practices, as relating to Information Systems, for customer visits and sales calls
Installation and support of over 600 Windows based PCs and servers
Head of support and maintenance for customer Macintosh systems
Software support and training for many standard productivity and publishing titles, including Microsoft Office, Adobe Illustrator and Photoshop, as well as other specialized applications
Installation and management of Internet services
DNS management
Internet user support and training
Experience implementing solutions in the manufacturing, legal, financial and health services fields (HIPAA).
1998-2005
Information Technology Director, Database Manager, Network Administrator, Summit Marketing Group (Formerly Gardner & Geldmacher)
Management of IT department support for two locations
Support and administration of a multi-site Microsoft Windows Network (Windows 2000 and 2003 servers)
Microsoft Exchange Server administration
Microsoft SQL Server administration
Database development and management
Installation and support of our frame-relay WAN.
Support of J.D. Edwards World ERP system
Deployment and support of inventory bar-coding application (RF Smart)
Custom report writing using Crystal Reports, NGS-IQ, MS Access, World Writer
Web design; layout and graphic design
Internet services management and security
Setup/Configuration of a secure Cisco Aironet (radius) wireless network office and warehouse environments, including wireless bar-coding devices for inventory management and order fulfillment
Produce and perform presentations demonstrating the business practices, as relating to Information Systems, for customer visits and sales calls
Purchasing, installing, maintaining and providing hardware support for 400+ Windows based PCs
Purchasing, installing, maintaining, and providing hardware support for Macintosh systems; supporting OS 7 through OS X
Software support and training for many standard productivity and publishing titles, including Microsoft Office; Lotus SmartSuite, Adobe Illustrator and Photoshop
Administration of ASI Profit Pro system, an advertising/promotional industry specific ERP system
Internet user support and training
Management and support of Legend PBX/Audix Voicemail system
1995-1998
Information Systems Technician, Lake Forest Academy
Purchasing, installing, maintaining and providing hardware support for over 250 PC and Macintosh computers
Software support and training for many standard productivity titles. Evaluation, development, implementation, training and support of several proprietary software titles
Support and administration of Novell NetWare 3.12 network
Internet user support and training
Management and support of campus PBX phone system
1994-1995
Lab Assistant, Western Illinois University
Member of a support team providing hardware and software support for over 1000 PC and Macintosh computers with over 14,000 users
Help desk user support
User training on basic UNIX system functions
Basic software training for many standard productivity titles
Internet user support and training on UNIX platform
EDUCATION
Three years towards Business Management and Computer Science Degrees, Western Illinois University, Macomb, IL
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