IT Experience and Retail Management Experience
Resume:
SEAN HAIRSTON
Carrollton, TX 75007
Cell: 601-***-**** Email: ********@*****.***
Employment:
September 2008 – Current
Howard Industries
Laurel, MS 39440
Position: Computer Operator
Edit and run JCL programs for the company using VSE operating system for the IBM Mainframe through BIMEDIT and FAQS/ASO.
Perform various tasks and/or problem-solving via phone, direct contact, or email.
Ensure various web servers are running correctly on the mainframe. Some of the web servers include TCPIP, CICSA, VSE2PDF, CRON, BSTELNET, and BIMEDIT.
Manage and problem-solve various virtual and physical servers.
Fix issues with zebra printers, IBM terminals, Linux and Windows thin clients, PSC barcode scanners, and IBM keyboards. Also, fix problems associated with the large computer screens with modules.
Solve issues with PC’s through physical contact or by remote connection through VNC that include but not limited to: vacuum PC’s, run malware and virus scans, add RAM, change out power supply, install processor and/or heat seek, install a new hard drive, fix problems associated with their email (Microsoft Outlook) or other applications, install applications on PC, add a network and/or local printer to a PC, etc.
Troubleshoot printers occasionally (minor problems like paper jam, bad cartridge, bad tray)
Have some network duties that include: add a new user on the active directory, add someone to a user group, change and/or create a new password on a user profile.
August 2004 – August 2008
Fred’s Inc.
1211 South Fir Avenue
Collins, MS 39428
Position: Retail Store Manager
Accumulate daily reports and maintain payroll
Supervise other employees and satisfy customer
Manage the daily functions of a retail store
Complete various tasks for other stores in the district including: assistance on inventory week, temporary management of another store, and help improve stores chosen by the District Manager
Achievements:
Promoted from Assistant to Store Manager after six months with company.
Achieved bonus after 1st year of Store Manager by staying under budget, producing high profits, and low inventory loss.
Installed debit/credit card equipment across district (1st in region to complete)
February 2004 – August 2004
Family Dollar Inc.
508 West Marion Avenue
Crystal Springs, MS 39059
Position: Retail Store Manager
Accumulate daily reports and maintain payroll
Satisfy customers and supervise other employees
Manage daily functions of a retail store
Achievements:
Achieved a minimum of 10% sales increase from the previous year each week.
Remained second in district out of 12 stores in total sales during tenure.
Achieved the lowest shrinkage percentage among district.
Education:
August 1999 – December 2003
Mississippi State University
Starkville, MS 39762
Graduation Degree: Bachelor of Business Administration
Graduation Major: Business Information Systems
Organizations: Association of Information Technology Professionals
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