Customer Service Machine Operator

**** *. ******

Chicago, IL *****

312-***-**** Mobile

***************@*****.***

BROCK THURMAN

INTRODUCTION

I am a results-driven and dedicated customer service management professional with over 20 years of experience. Being a savvy leader, resourceful manager, and revenue driven are only a few qualities that have helped me be a successful manager. Also regarded as a respected builder and leader of customer-focused teams that instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. My goal is to obtain a challenging career within an organization that promotes professional growth and advancement based on performance.

SKILLS

MS Office Suite

Windows OS

Certified Patient Care Tech

PROFESSIONAL EXPERIENCE

ASSISTANT MACHINE OPERATOR

PROMET STEEL

Chicago, IL

August 2012 – August 2016

Loaded and unloaded materials onto or into machine by pushing, pulling, lifting, or stacking, either by hand or with equipment provided.

Moved levers, pedals, plates, dials, blankets etc. to operate machines

Replaced and or cleaned worn parts such as guides, cutting tools and brushes

Inspected materials and reported defective materials or questionable conditions to the lead operator implements ISO procedures as directed.

Followed prescribed safety regulations at all times

Attached identifying tags or labels to materials, bales or other containers

Related with all co-workers and customers in a congenial manner

Maintained the work area and equipment in a clean and orderly condition

PATIENT CARE TECHNICIAN

ST. CATHERINE’S HOSIPTAL

East Chicago, IN

December 2012 - June 2012

Participated in preparatory aspects of care including transfers, transporting patients between the department and their hospital room or to diagnostic area.

Assisted the department in the location, organization and cleaning of equipment and maintaining the department in a clean, safe and orderly state.

Provided a liaison between the patient/family and Department personnel.

CNA

MUNSTER MEDD INN

Munster, IN

March 2009 - December 2012

After the patient's plan of care has been determined by the team leader (RN), I performed various designated patient care activities necessary in caring for the personal needs, comfort and safety of the patient in accordance with Hospital Policy and Nursing Service Standards.

Performed general clerical duties and patient centered activities in a hospital nursing unit.

REFERENCES

REFERENCES AVAILABLE UPON REQUEST

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