Keith R. Allen

https://www.linkedin.com/in/keith-r-allen

*** *. **** **. ***** NH 03079

603-***-****

acy2lu@r.postjobfree.com

Results-oriented IT professional with 10+ year’s expertise in the management and leadership of Storage, Backup, and OS platform personnel. Successful in all aspects of project management and resource planning. Strengths include an ability to evaluate business needs, make decisive decisions, build and manage effective teams, and provide expert level technical consulting.

SKILLS SUMMARY

Performed interviews, hiring and on boarding functions

Experience in Management and Leadership Positions.

KPI Analysis

I.T. Capital, Financial, and Capacity Planning

Storage Design, Implementation, Delivery, and Management

Backup/Recovery Management

Disaster Recovery

Ecommerce Experienced

WordPress, Opencart, MySQL Expert

SAN Design, Implementation, and Delivery

Greenbelt Statistical Analysis

OpenVMS System Implementation and Support

Trained and Experienced in ITIL

HP Systems and Support Documentation

TECHNICAL PROFICIENCIES

Windows Servers Support

HP Proliant Servers

EVA, XP, HSG80 Storage

Brocade SAN Switches

Brocade Fabric Manager

HP ESL, ML Tape Libraries

Linux System Support

Microsoft Office Suite

McData SAN Switches

Command View EVA, XP, XL

McData Fabric Manager

VAX / Alpha Systems

RELEVANT PROFESSIONAL EXPERIANCE

Hewlett-Packard

National Backup and Recovery (BUR) Manager 2010 - Present

Managed over 80 direct report Storage and Backup Resources

Supported over 80 backup environments and over 200 customer accounts

Performed staff hiring, development, and people care functions

Supervised over 200 offshore resources for day to day Backup and Recovery support

Performed monthly financial forecasts of over $700,000

Established SLA measurements and Central Operations group

Established and set Backup KPI

Performed and approved new deal reviews

Hewlett-Packard

Leveraged Operations Storage Manager 2007 - 2010

Sr. Technical Specialist /Sr. Storage Administration

Planned and coordinated resources (internal/external) for space allocation, connectivity and upgrades to EVA, XP and HSG80 frames containing over 6TB for Intel and UNIX servers.

Hewlett-Packard

Leveraged Operations Storage Senior Storage Administrator. 2004 - 2007

Sr. Support Specialist

Supported customers in the installation, configuration and use of Windows platforms.

EDUCATION AND CERTIFICATIONS

Bachelor of Science Degree Accounting and Information Systems Summa Cum Laude

Southern New Hampshire University, Manchester NH

Associates Degree in Accounting Summa Cum Laude

Southern New Hampshire University, Manchester NH

Windows Certified Technology Specialist

Brocade Certified BCSD / BCFP

McData Certified MCSND / MCSNI

Microsoft Windows 2003 MCSE

ASE Proliant Windows Certified

System Administrator for Microsoft SQL Server

Microsoft Windows 2000 MCSE

Microsoft Windows NT 4.0 MCSE

HP TSG Most Valuable Player Award

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