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Customer Service Manager

Location:
Calgary, AB, T3E 6S5, Canada
Posted:
March 01, 2017

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Resume:

Catherine Turner

***-** ****** ***** **

Calgary, Alberta, T3E 6S5

403-***-****

acy2i5@r.postjobfree.com

Objective

Driven and experienced leader contributing to the success of the organization through powerful team building, a raving fan approach to customer service, and years of leadership experience in sales, manufacturing, marketing, technology, and the restaurant industry.

Skills

Budget Management

Adaptability

Maintaining labour costs

Creating schedules

Placing Food orders for restaurant on time

Maintaining and improving COGS

Experience

Costa Vida Fresh Mexican

December 2012-September 2015

Airdrie, Alberta

Team Shift Lead Assistant Manager General Manager

Work in every area of quick serve Mexican concept

Ran shifts including closing and opening restaurant

Responsible for food orders, inventory, scheduling, training, and customer service

Overall accountability of the restaurants success, quality assurance, and leadership development

Longest employee of the brand to date; 3 years in 2015

Most improved Customer service skills in 2014-2015

Yakima Social Kitchen and Bar

August 2016 - current

Calgary International Airport, Alberta

Host and Server

Work in most areas of fine dining

Greet customers when they enter restaurant

Place and deliver customers orders in a timely manner

Cash handling with and without technology support



Contact this candidate