Project Manager Management

SUMMARY

Certified Agile Professional with experience in complete Application Lifecycle Management, Scrum Agile Practices, Team Leadership, and Incremental Software Delivery

Proficient in developing full scale project plan and communication documents, developing budget proposals, resource planning, tracking project milestones, maintaining transparency and setting the right expectations of the stakeholders

Ability to effectively and efficiently manage project scope, identify potential risks and developing contingency plan

Experience of successfully project delivery in true Agile environment, complete end to end

Proven coaching and mentorship skills on implementing Agile methodologies

Skilled in performing Gap analysis on the Business and System Processes to identify potential areas of improvements/ automation

Ability to prioritize, focus and deliver per the expectations, in spite of working on multiple concurrent projects in a very demanding situation

Excellent soft skills in managing, developing and motivating members within the project team to achieve the objectives

AWARDS

Excellence Award at IRS

Received excellence award for setting the bar for success at IRS

CERTIFICATION/ TRAINING

Certified Scrum Master (CSM) – by Scrum Alliance®

Certification in Agile Requirements and Modeling – AMR Corporation

Certification in Business System Analysis and Business Process Management – Inteq Group

Training in IT PMO Rally Tool – AMR Corporation

Training in Quality Control (QC) 11 Tool – AMR Corporation

PROCESSES AND TOOLS EXPERIENCE

SDLC

Waterfall, Agile/Scrum, Rational Unified Process (RUP)

Project Management/ Requirements Management / Defect Tracking Tools

MS Project, QC 10/11, Rational Team Concert (RTC), Rally, Viper, JIRA, Clear Quest, Test Director, SharePoint

Languages/ Web Technologies

C++, SQL, HTML, XML, JavaScript, JSP

Other Tools

Microsoft Visio (BPMN 2.0), MS SQL Server Report Builder

PROFESSIONAL EXPERIENCE

JP Morgan Chase (Lewisville, TX) 05/2016 - Present

Project Manager & Scrum Master

Business Middleware Web Services: Working on multiple large projects dealing with more than 30 clients, 100+ Web Services and multiple backends.

Roles & Responsibilities:

Leading 3 scrum teams in parallel, including 1 offshore development team

Effectively running sprint activities, including backlog grooming sessions, sprint planning sessions, daily stand-ups, end of sprint check point, sprint demo and sprint retrospective

Creating projections for the management, to set the right expectation, on the delivery of the services

Tracking the defects on a daily bases and making sure they are resolved with 24hrs SLA

Providing coaching and mentorship to the scrum team on Agile best practices

Creating detailed reports including release/sprint burndown/ burnup charts regularly to track the project activities

Actively managing Risk and Issues; removing impediments so as not to impact the timelines

Working with Program Management to make sure all deployment activities are in sync with other teams

Environment: Microsoft Project, MS Office 2010, SharePoint, HP Application Lifecycle Management (ALM) 11.0

Internal Revenue Service (IRS) (Farmers Branch, TX) 01/2015 – 05/2016

Sr. Project Manager/ Manager Scrum Master

Project: Working on multiple technical projects, which require related systems be in place to implement the business capabilities for satisfying ACA (Affordable Care Act).

Provided coaching on Agile methodologies and best practices to successfully integrate Agile in a complex environment

Managed all the sprint activities, including backlog grooming sessions, sprint planning sessions, daily stand ups, end of sprint check point, sprint demo and sprint retrospective

Used RTC (Rational Team Concert) to plan and manage project release and sprints

Worked with the business and requirements team on creating Product backlog and Sprint backlog

Created various report including release/sprint burndown/ burnup charts regularly to track the project activated and also to provide project visibility to the executives

Worked with multiple cross functional team to make sure all the releases/deployment are aligned properly and actively worked on removing impediments

Managed all the aspects of projects all the way from Initiation to Deployment and Maintenance

Worked actively on identification and analysis of project Risks and Issues, tracked them to closure

Environment: Rational Team Concert (RTC), ReqPro, ClearQuest, SharePoint

Bank of America (Addison, TX) 08/2013 - 01/2015

Project Manger/ Agile Coach

Project: At Bank of America I worked on projects in Loss Mitigation technology group that deals with making the home loans for customers more affordable.

Successfully managed and delivered multiple projects and helped the team to transition from Waterfall to Agile

Worked on documenting, tracking and maintaining the key project deliverables

Drafted and submitted budget proposals and recommended budget changes as necessary

Documented the progress report and effectively communicated the progress of the project to the stakeholders and escalated the issues in a timely manner to minimize the potential risk

Worked with the development team very closely in tracking and resolving the defects/issues before the implementation and during the warranty period

Environment: Microsoft Project, SharePoint, QC 11

American Airlines (Fort Worth, TX) 01/2012 – 08/2013

Agile Project Manager/ Scrum Master

Project: Complete redesign of AA car planner on aa.com:

First ever completely responsive e-commerce website was built by any Airlines company to allow its customer to book car on any device, including lap top, tablets and smart phones while maintaining a single code base, using the latest tools and technologies.

Worked with business on project prioritization and product roadmap

Worked closely with the product owner to create and prioritize Products backlog in Rally

Facilitated various meetings like Release Planning, Sprint Planning, Backlog Grooming, Daily Stand-Ups, Product Demo and Spring Retrospectives

Facilitated meetings to document team working agreement and the sprint success criteria to keep all the team members on the same page

Created burn-down and burn-up charts and communicated to the development team and other stakeholders

Environment: Rally, SharePoint, QC 10/11

DG FastChannel (Irving, TX) 06/2008 – 12/2011

Product Manager/ Project Manager/ Scrum Master

Project: I initiated and successfully delivered multiple projects at DG:

Internal projects to enhance the productivity, Integration with commercially off-the-shelf products, Workflow automation by implement new tools and technologies

Performed system Gap Analysis and drafted solutions for improvements

Created Business Cases to propose the solutions identified during Gap analysis, presented it to the executive team and initiated the projects

Worked as Scrum Master in Agile development environment on a few projects, created the backlog items, prioritized them and worked with the team to plan the scrum releases in JIRA

Worked as Project Manager and successfully implemented a few project all the ways from initiation to implementation

With the acquisitions of new company, worked with the management and technical team to better understand their processes and helped in the integration of tools/ technologies

Worked with different vendors to analyze various off-the-shelf products, provided requirements for customizations and implemented them at DG

Environment: MS Project, JIRA, SharePoint

American Airlines (Fort Worth, TX) 09/2007 – 06/2008

Sr. Business Analyst

Project: This project was the moniker for the American Airlines (“American”) effort to provide a next generation Customer and Member loyalty platform.

Worked on preparing the RFI from various companies, in order to purchase COTS package

Worked on preparing the RFP document containing the scenarios of key business functionalities of the AS IS system

Worked with the business to short list the vendors, needed to be send RFP and also after the COTS software demonstration was done as per RFP

Actively involved in identifying the key business functionalities to be tested for POC ones the vendor is selected

Facilitated meetings in order to elicit the requirements for the identified UCs for POT using standard UC template

Environment: MS Visio 2007, SharePoint, ReqPro 2003

Countrywide Financials ((Agoura Hills, CA & Plano, TX) 01/2005 – 09/2007

Sr. System Analyst

Organized weekly meetings with the users of the system to elicit, organize and document the requirements necessary to make the changes

Actively involved in baselining the scope of the project and in case of any scope change, made sure the risk is analyzed properly and communicated to all the team members

Conducted the requirement prioritization meetings with the business users

Used Business Requirement Document (BRD) and Product Change Request (PCR) to effectively document the gathered requirements

Used various UML diagrams in order to document the requirements and to have a better understanding of the system to be developed

Conducted Brain Storming sessions with the business users and the technical team to gather the requirements and come up with the solutions

Environment: Viper, MS Visio, MS SQL Server 7/2000, SQL Query Analyzer

Option One Mortgage Corp. (Irvine, CA) 07/2003 – 01/2005

Business System Analyst

Elicited requirements from the intended users and documented the requirements using Rational RequisitePro in an organized manner

Interacted with the Users for gathering requirements by interviewing them, preparing questionnaire, getting feedback and recording the session.

Developed Use Case diagrams, Activity/State diagrams, Class diagrams and Sequence diagrams so that developers and other stake holders can understand the business process

Conducted design and requirement walkthrough with the designers and developers to baseline the architecture of the business

Conducted UAT (User Acceptance Testing) and helped users to test the application by clarifying their queries

Environment: ReqPro, Rational Rose, MS SQL Server

Versaware Technologies (Pune, INDIA) 07/2000 - 06/2001

Web Developer

Installed and configured the applications MySQL, Apache Tomcat, Flash, Dreamweaver, Adobe Products

Did the server side coding in JAVA, JSP and client side validation to respond to the user inputs and generate dynamic response from the database build in the MySQL

Environment: JSP, Java, J2EE, Java Script, Perl, Apache Tomcat, Adobe PhotoShop, MySQL, HTML

EDUCATION

M.S. Computer Engineering

B.E. Electrical Engineering

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