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Customer Service Technical Support

Location:
Oklahoma City, OK
Salary:
$13.00 p.h.
Posted:
March 01, 2017

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Resume:

ELBERT MURRAY

Phone 405-***-****

acy2fc@r.postjobfree.com

SKILLS

Database query and Interface Software

Analytical Scientific Software

Oracle Software

Proficient in Microsoft Office

Windows 7

Lotus 1-2-3

Filenet

10 Key By touch

LAN Support Laptop computers

Novell Netware

Large Document Scanners

Multi-line telephone systems

Office Copier and Fax machines

Aperture Card Scanner

Enhancement Optical Character Recognition

PROFESSIONAL EXPERIENCE

GALT FOUNDATION PROFESSIONAL STAFFING Jul. 2004 – Nov. 2016

Rehab Tech, Workstation Support Specialist, Cashier Batch Processor, Admin Tech, Research Assoc. Specialist, Customer Service, Patient Account Coordinator, Admin Spec., Skip Tracer, Accounting Tech, Quality Control Specialist

Responsibilities included performing skilled and complex technical work assisting professional rehabilitation staff in providing rehabilitation services to individuals with physical and mental disabilities, blindness or visual impairment.

Assisted Vocational Rehabilitation (VR) Counselors with providing direct client services; included assisting clients in completing application and eligibility data towards obtaining employment.

Assisted professional rehabilitation staff in the provision of rehabilitation and employment services to individuals with physical and mental disabilities.

Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.

Operated office machines, copiers/scanners, fax machines, multiline phone systems.

Communicated with clients, employees, and other individuals to answer questions, disseminate or explain information, take requests, and address complaints.

Used computers for database management, word processing.

Entered, updated, and verified data into various systems for use by all personnel.

Coordinated with key personnel as needed to provide required services or support and to ensure conformity and organization was established.

Trained and worked with computer end-users, installed troubleshoot, and supported workstations in a network environment.

EDUCATION

OKLAHOMA CITY COMMUNITY COLLEGE

Some courses completed



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