Vaketreia Valyan

***** ******** ******** ** ****, Houston, Tx, 77067 346-***-**** acy2e0@r.postjobfree.com

Objective

Valued team player with outstanding customer service, conflict resolution and capacity building skills.

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Areas of Expertise

Team Player

Expert in warehouse setting

Various Data Base Knowledge

Correspondence Handling

Data Entry

Exemplary with verbal and written communication

Qualified to maintain confidentiality and privacy

Effectively able to multi-task

Excellent listening and critical thinking skills

Outstanding organizational and analytical skills

Excellent Interpersonal and time management skills

Verbal and written communication

Ability to multi-task

Listening and critical thinking skills

Organizational and analytical skills

Interpersonal and time management skills

Verbal and written communication

Ability to multi-task

Listening and critical thinking skills

Exemplary with verbal and written communication

Qualified to maintain confidentiality and privacy

Effectively able to multi-task

Excellent listening and critical thinking skills

Outstanding organizational and analytical skills

Excellent Interpersonal and time management skills

Verbal and written communication

Ability to multi-task

Listening and critical thinking skills

Organizational and analytical skills

Interpersonal and time management skills

Professional Experience

Prologistics (Excel)

Order Filler 09/2015-11/2016

Picked merchandise from warehouse shelves and handled orders for goods and services

Checked inventory to ensure order can be fulfilled.

Safely packed merchandise to ensure products are damage-free

Arranged for shipping and have parcel picked up.

APAC Customer Service Specialist 01/2014-08/2015

Provided memorable, personal & professional experience with each call and in-person interactions

Answered 50+ inbound calls daily in a call center setting

Provided customers with Best Buy product knowledge and inquires

Warm transferred troubleshoot calls to the appropriate department

Ensured all consumer conflicts were handled quickly to certify consumer satisfaction

Walmart

Stocking Associate 04/2012-01/2014

Stocked merchandise on shelves to be distributed to stores

Maintained clean work area

Logged in merchandise manually

Made sure the correct product was stocked

Education

Worthing High School San Antonio, TX

High School/GED 2013

Technology Summary

Windows(all) MS Office (Word, Excel, PowerPoint) Internet Outlook

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