Customer Service Data Entry

Carol Wright

*** ***** **** **** **

Charlotte, NC 28216

704-***-****

**********@*****.***

PROFESSIONAL SUMMARY:

• Results oriented professional, who is able to accomplish multiple objectives in a specified time frame

• Superior written and oral communication skills that help one clearly articulate complex information in a simplified manner

• Outstanding analytical skills enables one to efficiently extract and input information with accuracy and precision

PROFESSIONAL EXPERIENCE:

Sbarros

August 2016 – Now

We prepare and serve food to travelers passing through the airport

Wells Fargo, Charlotte, NC

October 2015 - May 2016

Operations Clerk 1 (Contract)

• Performed general clerical operations tasks

• Received, batched and distributed work

• Filed, verified or matched data on documents and items

• Worked close with supervision following established procedures

Mecklenburg Dermatology, Charlotte, NC

May 2015-August 2015

Scheduler/Receptionist (Contract)

• Updated information in Customer Relationship Management (CRM)

• Filed papers, handled fax and transfers

• Scheduled appointments

JP Chase, Charlotte, NC March 2014-November 2014

Customer Service (Seasonal)

• Compiled data, analyzed and prepared state and local sales and use tax returns as well as property tax returns

• Perform general office duties, provide telephone support and maintain up-to-date confidential files

• Entered invoices into accounts payable approval system for routing to project managers

Federal Reserve Bank, Charlotte, NC

October 1979-March 2013

Accounting Clerk/ Data entry

• Verified and updated Official Authorization Forms and Transaction Settlement Forms

• Managed account balances

• Keyed General Ledger Balances

• Responsible for audit confirmation,

• Delivered superior customer service

EDUCATION:

West Charlotte High School-Charlotte, NC

Diploma

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