Lawrence E. Lackey, Jr. 919-***-**** acy2co@r.postjobfree.com:acy2co@r.postjobfree.com

mailto:acy2co@r.postjobfree.com

Project Management/ Business Analysis Professional

Qualifications/ Skills --- See technical skills summary at end of document

Delivering enterprise IT & Operations Professional Services & Solutions via:

●Identity and Access Management (IAM) & IT Security Project Management providing Secure Single Sign On, Identity Governance and security frameworks to users in public and government domains.

●IT & Operations Project Management/ Business Analysis Skills utilizing Iterative or Waterfall frameworks

●Business Process Effectiveness & Quality Management using Six Sigma tools such and Quality Management Frameworks.

●Microsoft Project 365 & Server, Project Web App, MS Project Pro & SharePoint Design/ Administration

●Content Management through SharePoint, ELVIS, and other CM tools.

Professional Experience:

2/2016- 1/2017: QuintilesIMS, RTP, N.C.

Sr. Project Manager

Contracted to provide PM and consulting services for a series of Identity and Access Management projects.

●Leading efforts for several IAM projects including Privilege Access Management and Identity Governance.

●Consulting on Information Security Project Management practices to improve client employee skills.

●Applied FDA (GxP) Requirements tracking and Validation processes per QuintilesIMS SDLC guidelines.

1/5/2015- 1/6/2016: N.C. Department of Health & Human Services, Raleigh, N.C.

Sr. Project Manager

Contracted to provide PM/ RFP services to implement new SaaS Health Information System applications supporting local Public Health Departments through acquiring & installing full suite, provider Electronic Health Record Technology.

●Created full set of project artifacts required by N.C. EPMO including Charter & Technical Architecture document.

●Worked with project team to train users across the state to use the e-Prescribing system.

●Conducted pilot trials, then fully implemented the e-Prescribing system across 300+ users.

●Provided Tier 2 Technical Support for users throughout the implementation period.

3/2012 – 12/2014: N.C. Department Of Public Instruction, Raleigh, N.C.

Project Manager

Contracted to provide PM services for large scale, cloud (SaaS) based education systems for N.C. Department of Public Instruction and cloud (SaaS) based Health Benefit Exchange (NCHBE) technology for N.C. Department of Insurance.

●Project manager for Identity and Access Management System (IAM) implementation for 1.5+ million users

●Consultant for Microsoft Project Online/ Project Pro 365 (PWA) SharePoint site collection implementation including creating a Publishing Site for project documentation and governance.

●Consultant for requirements gathering, technical interface specifications, reporting, and security planning using Six Sigma tools such SIPOC & VOC.

9/2011 – 3/2012: American Institute of Certified Public Accountants (AICPA), Durham, N.C.

Project Manager

Project Manager/ PMO for agile based, full SDLC development of a web based product introduction & new web site.

●Led seven work stream leads within the project utilizing SharePoint & MS Project for PMO functions.

●Created an Enterprise Publishing Site/ Portal with custom style sheets (CSS) for regionally distributed Marketing and Communications authors.

●Facilitated creation of user stories for technical and UX components through Six Sigma brainstorming sessions.

●Maintained documentation regarding user story backlogs, SWOT analysis and output, process maps, and business owner vision

●Successfully launched product, meeting business owner expectations.

3/2011 – 8/2011: Progress Energy, Raleigh, North Carolina, Raleigh, N.C.

Project Manager

Contracted to manage a short deadline, SharePoint intranet project for the Supply Chain Organization

●Utilized Iterative, user story focused methodology to manage short time frame deliverables

●Gathered & documented business owner needs through Brainstorming sessions and UX principles.

●Designed Top site and sub-sites, created workflows, InfoPath Forms & Business Data web parts for document routing and data analysis. Created SharePoint Publishing Site for Policy and Procedure authors

●Migrated data/ content from previous sites & created SharePoint Library Content Management Plan.

1/2010 – 3/2011: North Carolina Department of Transportation, Raleigh, N.C.

Project Manager/ Business Analyst

Contracted to manage a federally funded project to upgrade the N.C.DOT/DMV Crash Reporting processes.

●Organized and conducted (15) statewide Six Sigma based brainstorming sessions with more than (160) stakeholders.

●Utilized swim lane diagramming and user stories to elicit process improvement & system requirements

●Used stakeholder requirements to create custom InfoPath web form prototypes & conducted UAT of web processes/ forms with law enforcement

6/2009 – 11/2009: RTI International, Research Triangle Park, N.C.

Project Manager/ Business Analyst

Contracted to provide targeted assignments for the RTI IT Security & Compliance Organization

●Used iterative PM/ BA practices to design/ build & deploy the IT Security organization’s SharePoint 2007 Enterprise Edition web sites & trained staff to maintain.

●Used VISIO & brainstorming sessions to map document control processes.

●Created a custom SharePoint Publishing Site per NIST standards with workflows & InfoPath forms for highly secure Policy document repositories.

5/2005 – 6/2009: Global Knowledge LLC, Cary, N.C.

Business Process Consultant & Six Sigma Project Manager

Contracted to provide business process improvements for this privately held leader in the technical/ IT training industry

●Conducted enterprise wide, end-to-end Revenue Cycle process mapping, made improvement recommendations and created related policy, procedure and work instruction documentation.

●As a Green Belt, led Six Sigma based process improvement projects.

●Received SharePoint technical training then created web sites and security plans across the organization and migrated documents to the new application.

●Led financial portion of new CRM/ sales system integration.

Previous: Nortel Networks, Inc. Research Triangle Park, N.C.: Financial, Quality & Process leadership within this high technology telecommunications enterprise.

Education/Certification/Training:

●BSBA/ MBA, Kenan-Flagler School, University of North Carolina, Chapel Hill

●Phi Beta Kappa, Beta Gamma Sigma, Phi Eta Sigma Recognition

●Military Experience --- Company Commander, United States Army Infantry

Technical Skills:

Core Competencies

Tools Employed

IT & General Operations Business & Technical Analysis, Project Management, Project Management Office (PMO) & Product Portfolio Management Functions

RFP Leadership, Iterative & Waterfall PM Methodologies, SaaS,Use Case, User Story, PMBOK/ BABOK Extended, MS Project 365, Project Pro Server, Visio, Project Metrics & Progress Reporting, HIE, EHRT. State of NC EPMO Experience .

Identity Management and information Security: Creating CISO policies and steering committee, implementing Identity Management Solutions and creating security policies, SOPs and work instructions. IDaaS as well as on premise implementation.

Identity & Access Management Solutions (IAM), PAM, IGA, Multi- Factor Authentication (MFA), FISMA requirements, Security Policies, NIST SP 800-53, PingFed, SAML Protocols, LDAP. Deterrent, Preventive, Detective and Corrective Security Controls.

Business Process & Quality Management:

Re-engineering effective business & IT processes, documenting Quality System Plans and creating SOPs & and procedures.

Visio, BPMN, Process Deconstruction/ Mapping, Six Sigma (Green Belt) Methodology, ISO 9001 Quality System Plan, CAPA Management, Value Chain Analysis, GxP 21 CFR Part 11 Regulatory Requirements and Organization Change Management Practices.

Microsoft SharePoint: Web Design & Content Management Implementation

SharePoint Designer, Application Templates, Master Pages, Nintex Workflow, InfoPath Forms, Content Management Workflows, CSS, RSS Feeds, Taxonomy. Tagging/ Metadata, Content Types, Authoring/ Publishing.

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