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Customer Service Representative

Location:
Calgary, AB, T3A 3T8, Canada
Posted:
March 01, 2017

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Resume:

** ******** ***** **, *******, Alberta, T*A *T*

acy2bv@r.postjobfree.com 403-***-****

STATEMENT OF PURPOSE

I am a university student currently seeking a temporary, full time position for spring and summer 2017. I am a quick learner and very approachable. I am a natural leader who excels at motivating others. Having a strong background in customer service and conflict resolution I can bring an honest, hard-working and goal oriented mindset to any workplace.

SKILLS

Conflict resolution

Customer Service

Takes Initiative

Attention to Detail

Creative solutions

Effective communicator

Fluent in English, Japanese & Spanish

Standard First Aid and CPR certified

PROFESSIONAL EXPERIENCE

2016-Present Music Instructor

Teaching and demonstrating technique

Motivating and inspiring students to achieve personal accomplishments

Curriculum development

2014, 2016 Lawn-Care Specialist, GreenDrop

Effectively brought in 40-50% more revenue

Customer service

Maintaining equipment

Maneuver heavy equipment

Safely working with chemicals

WHIMIS & Safety Certification

Working under deadlines

2013-2014 Customer Service Representative, Tower Cleaners

Customer satisfaction and complaint resolution

Cash Handling

Working with specially designed computer software

Training other employees

Reporting sales and revenue

2012Private Health Care Provider

Built trusting and caring relationship

Developed diet plan for client

Basic homecare

VOLUNTEER EXPERIENCE

2007-Present Lead Event Planner

Organizing and planning weekly large scale events

Budgeting

Oversee scheduling and execution of ideas

Managing set up and disassembly for events

2014-2016Volunteer Service in Japan

Lesson planning and teaching adult and children English classes

Public and motivational speaking

Trainer for new recruits

Conflict resolution

Achieving goals through strict guidelines

2013Humanitarian trip to Burundi, Africa

Privately raised $10,000 through various fundraising projects for the purpose of supplying school uniforms for children

Located and employed locals

Bought and distributed sport and school supplies

2012Camp Counsellor

Developing social activities and social projects for the community

Taught survival skills

Supervision of youth activities (including water)

Ensuring others adhere to set guidelines

EDUCATION

2013-Present Bachelor of Science in Kinesiology

University of Calgary, Calgary, Alberta

2013High School Diploma, with Honours

Sir Winston Churchill High School, Calgary, Alberta

INTERESTS

Recreationally enjoys outdoor activities including hiking, camping, canoeing and is competitively involved in basketball, soccer and squash

Plays harp and piano; recently completed a CD of musical recordings



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