ABDENNADHER BECEM

DOHA .AL SADD

MOB : +974********

E-mail : acy2bl@r.postjobfree.com

Date of birth : 17-02-1986

Marital status : Single

Personal Profile Statement / Career

Objective

I am seeking a sales-oriented position that enables me to use and fortify the attributes, skills and personal qualities I currently have and to make a real, tangible difference in the company that I work for. I have always been an extremely hands on, practical and energetic worker and am very experienced with providing excellent customer service at all times and in all circumstances. I have a “can-do” attitude and I enjoy overcoming challenges.

Achievements

• Graduated with a professional placement university

• Record number of sales during the time I was employed

• Junior sales person of the organisation

Education

• 2005-2006 : National diploma professorship Economic and management In information systems and University of Sfax -Tunisia International management

Relevant modules:

-Information technology

-economic and management

-introduction to marketing

-product marketing research

-supporting business activities

-English language

-mathematics

• 2003-2004: Certificate first stage of economy and management

• 2001-2002: Bachelor’s degree (science) High Scholl 7 november Sfax Tunisia Employment and Work Experience

-SALES SUPERVISOR

AGRIMED –TUNISIA

August2008 –september 2016 ; RETAIL

MAIN DUTIES PERFORMED

• Stock management

• Sales administration

• Managing a team of vendors

• Managing orders and daily loads

• Ensure sales in the large network, Retailers and Supermarkets like Carrefour and Monoprix

• Meeting and greeting customers and tailoring services and selected products to meet their needs and expectations

• Handling customer payments, refunds, complaints, compliments, etc.

• Meeting sales targets and marketing the company’s special offers

• Giving expert advice on product selection to customers

-SALES ASSISTANT

CELIO- TUNISIA

Octobre 2006- juily 2008;retail

MAIN DUTIES PERFORMED

• Meeting sales targets and controlling operational expenses

• Managing all resources within the store to provide customers with a leading shopping experience

• Leading the execution of effective and efficient store operations

• Actively monitors customer satisfaction and feedback systems to drive continious

• Traks store performance data and responds with solutions that drive commercial success

-SALES EXECTUIVE

ZARA-TUNISIA

January 2006 –octobre 2006; retail

MAIN DUTIES PERFORMED

• Provide a good customer care service,sales,collection of receivables and customer service

• Keep the campany image in the store and meeting targets and the campany goals and objectives

Skills

Excellent interpersonal and communication skills.

Outstanding persuasion and negotiation skills.

Being able to relate to and to provide service of customer’s need and requirements.

Deep knowledge of the selling process and the ability to put it into the practice. Good knowledge of Desktop software :word,excel, PowerPoint and Information technology .

languages

• Arabic: mother langue

• French : Fluent

• English : Good

Hobbies and interests

I have previously been involved in organised charity events as well as completing short runs to help raise money for events. In my spare time, I surf the web and enjoy spending time with my family and friends and also meeting new people from all backgrounds.

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