Test Cases Management

KUNAL GOHEL

** ******* ****, ******** **. L*P *J*

416-***-**** ************@*****.***

OBJECTIVE

Seeking a position as Software QA Analyst role in the competitive information technology industry, to utilize my skills and abilities that offers professional growth while being resourceful, innovative, and flexible.

SUMMARY OF QUALIFICATIONS

5+ years of diversified experience in Software Quality Assurance testing of Banking, Finance, IPTV & Mobile and Telecom Software Systems.

Knowledge of Quality Assurance procedures, Testing Methodologies and Software Development Life Cycle and ability to translate them into practical work plans to solve real world problems.

Directly contacted and communicated with vendors and customers to ensure that the tests reflected workflow requirements and business processes.

Actively involved at stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

Designed and implemented Detailed Test Plan, Test Cases from the Business Requirement Documents (BRD).

Designed test cases by using method Boundary value analysis, Equivalence Partitioning and Decision Table using Functional Specifications and Business Requirements documents.

Good skills in QTP using Checkpoints, Synchronization Point, Parameterization, Actions also including Linear, Modular and Data Driven Framework.

Performed manual and automation testing on Large Enterprise Web Applications and Companion Devices app.

Well versed in Smoke, System Integration, Regression, System Testing, and User Acceptance Testing (UAT).

Proficient in using Quality Center and HP ALM for test and defect management.

Maintaining the Change Request's list and updating the testing process.

Having very good experience on running database scripts and writing SQL queries.

Increased productivity by initiating use of automation testing using HP QTP.

Involved in preparation of various documents like Feature list of the modules, Bug Status reports.

Excellent verbal and written communication skills.

Professionally worked in a collaborative team environment.

Strong organizational and analytical abilities to achieve goals, objectives and results.

Adaptable and quick learner of new tools and technologies.

Ability to work independently as well as in a team environment and success with meeting deadlines under pressure.

Ability to achieve successful outcomes through collaborative and cooperative means.

Self motivation, enthusiastic, flexibility drive and a person of CAN DO attitude.

Maintaining Test Scripts, analyzing bugs and interacting with development team members in fixing the defects. Actively participate in Daily Scrum Meeting, Weekly Status Meetings, Defect Triage Meetings and Release Meetings.

TECHNICAL SKILLS

Test and Defect Management Tools

Quick Test Professional (QTP) 10.0, 11.0, HP Quality Center (HP QC) 10.0, 11.0 and HP ALM 12.1, 12.52, JIRA, Selenium WebDriver, SQL, SharePoint, Rational Clear Quest, Fiddler, Wireshark, tpacket Capture

Testing Procedures

Functional -> System Integration -> Regression -> End-To-End -> Ad-hoc -> Cross Browser -> Security Testing -> Backend Testing and User Acceptance Testing (UAT)

Operating Systems (OS)

XP / Vista / Windows 7 / Windows 8.1 / Linux / iOS / Android

Databases

SQL Server 2000/2005/2008/2012, Oracle, MS EXCH

Web Technologies / Application

HTML, CSS, XML, JSON, Excel, Word

Script Languages

VBScript (Basic)

Browsers

Internet Explorer, Chrome, Safari

Environments

Web and Client/Server

Methodologies

Agile, Iterative, Waterfall and Hybrid Methodology

Domain

IPTV & Mobile, Banking, Finance, Telecom

PROFESSIONAL EXPERIENCE

Client: Rogers, Brampton, ON. Jan 2015 - Present

Position: QA Engineer

Project: Rogers Multiscreen IPTV

Rogers is named biggest in providing Telecommunication, Internet and IPTV solution. This entire project is developed to provide IPTV Multiscreen solution for consumer level where it makes difference in technology and multimedia telecast.

Involved in IPTV production backend system and E2E and Business Readiness Testing (BRT) for Eclipse 2.0 and Eclipse 3.0

Worked with IPTV delivery team for Rogers Wave3/Eclipse/Millennium project.

Responsible for to create test scenarios, test plan, test case development and manual execution for milestone releases by reviewing requirements.

Involved in creation and updating test cases of Change Requests (CRs) for Eclipse 2.0 and 3.0

Overseeing execution of Functional Testing and Customer Experience Testing (CET) of End-to-End solution which includes STB (Set Top Box) and Web clients for PC/Mac (UxP Test Client and CSI Test Client) as well as iOS and Android clients (You.i.Lab Test Client) for both Smartphones and Tablets.

Actively using Maestro System for creating and provisioning new user account for testing for new builds.

Worked on Modular framework and Data driven framework of QTP v11.0 to do retesting for new modular releases of Rogers Eclipse 3.0 web based app.

Performed Regression Testing by using QTP v11.0 to ensure product changes have been implemented successfully.

Responsible for to collect & analyze network package for backend system through linux system logs using Wire Shark.

Performed database testing using SQL queries to validate EPG channel lineup and newly added channels from Rogers database.

Identified defects and reported to the developers with steps to reproduce, priority, severity, Logs and screen shots using Clear Quest, JIRA and HP ALM v12.01.

Participated in Scan, Visualize and troubleshoot wireless network to improve performance, configuration and setup.

Environment: UXP Test Client, CSI Test Client, You.i.Lab Test Client, QTP 11.0, HP ALM 12.01, Fiddler, Wire Shark, tPacketCapture, Excel, Clear Quest, RQM, STB, iOS, Android, PC Chrome, Mac, and Maestro.

Client: CIBC, Toronto, ON. Feb 2014 - Jan 2015

Position: Test Data Analyst

Project: Online & Telephone Banking and Personal Finance Management Application

The Canadian Imperial Bank of Commerce (CIBC) is named strongest bank in Canada and North America. The bank's strategic business units for both business clients and Consumer clients. The entire project is to test Web Application used for Online Banking, Telephone Banking and Personal Finance Management Application. The aim of the project was to enhance web-based management system. Project was developing using Hybrid Methodology.

RESPONSIBILITIES:

Participated in the Requirement, Analysis and Testing Phases of report development, performance tuning and production rollout for every report of Information Technology Department.

Identify appropriate Test Coverage and all Test Deliverables are reviewed and signed off.

Conducted GAP analysis and Risk Assessment so as to analyze the variance between the system capabilities and business requirements.

Involved in creating data set and conditioning data set using TSYS (Green Screen), COINS and BranchNet.

Helped to create test Plan, test cases, defect reports, Traceability Matrices and managed the testing process, bug reporting and analysis of test results.

Enhanced and run the script (Linear Framework) in QTP v10.0 to create dummy accounts, debit cards and credit card numbers for testing.

Performed frequently Batch processing and Database Testing for debit cards and credit cards using SQL from DB2.

Performed manual testing for Functional, Regression, Usability, Integration, End to End, User Acceptance Testing (UAT), and Documenting.

Performed accurate defect reporting with severity, priority and logs using HP ALM v12.52.

Maintained a close and strong working relationship with teammates and management staff to achieve expected results for the project.

Participated in weekly meeting and discussed modification request with management team.

Environment: QTP 10.0, ALM 12.52, SQL, Microsoft Excel, Microsoft Office Communicator, SharePoint.

Client: Travelex Canada, Toronto, ON. Jan 2013 - Feb 2014

Position: QA Analyst

Project: Online Foreign Exchange Application and Order Management

Travelex is the world’s largest non-bank provider for foreign exchange to both commercial and personal customers. The business provides international payment services for both commercial and personal customers, with products comprising multi-currency spot trades and forward contracts – all delivered by award winning online trading platform. The project was to test Web Application used for fulfilling the individual orders of their customers.

RESPONSIBILITIES:

Analyze requirements and Specification from a testing perspective for Travelex application.

Prepared Test plans, Test Cases for software corrections and enhancements deployed in Travelex Web application according to the BRDs.

Performed manual testing on different modules of new releases of the Travelex Web application.

Implementing all phases of Software Testing Life Cycle (STLC) including Testing using HP QC.

Used Quality Center for requirements management, planning, scheduling, running tests, management and project status analysis.

Performed various types of testing, such as Functional, Positive & Negative, Integration, Ad-hoc Testing, Cross Browser, and GUI Testing in accordance to Travelex test guidelines.

Mapped both Test Scenarios and Test Cases to requirements in HP Quality Center using requirement coverage functionality.

Performed database testing using SQL queries statements in MS SQL Server for daily transactions.

Actively participated in Scrum meetings, Defect Triage meetings, reviews and test scenarios.

Environment: HP Quality Center 10.0, SQL, Microsoft Excel, MS SQL Server

Client: Bell Canada, Toronto, ON. Aug 2010 - Dec 2012

Role: QA Analyst

Project: Online Account and Order Management

The Online application was a crucial part of the whole business. It was being developed for customers to facilitate in order processing and billing /payments of the various products. Project was developed using Agile Scrum Methodology and worked with Amdocs tool (CRM and OSS) in different modules for customer management, product management and billing.

RESPONSIBILITIES:

Interacted with Business Analysts and Software Developers in requirement analysis, review, testing and documentation for application developed in Agile environment.

Analyzed system specifications and requirements, participated in formulating Test Strategy, developing Test plan and test cases for overall Quality Assurance Testing of the application.

Conducted manual and automation acceptance testing for each release and patch.

Performed testing with like Sanity, Functional, Integration, Security, Black box Testing, Regression Testing and User Acceptance Testing (UAT) of application.

Prepared the traceability matrices to fill the gap between the requirement and the test cases covered.

Created detailed Test Scenarios/ test cases, Identified and reported defects with steps to reproduce, priority, severity and screen shots using Quality Center.

Involved in GUI, Functional and Regression testing using QTP.

Environment: Quality Center, HTML, Amdocs and Excel, QTP

EDUCATION:

Bachelor of Computer Science (B.Sc.)

Training - Selenium WebDriver (Selenium 2.0)

Contact this candidate