Customer Service Technical Support
Resume:
Internet Marketing
Visual Communication Advertising & Web Design Multimedia Design
Search Engine Optimization Marketing Networking
Eric brown
Cell:443-***-****
Home:443-***-****
Email:**********@*****.***
Skills & Qualifications Profile
Exemplary Customer Service Detail oriented with superior organization skills
Problem Solver Self-Motivated and Delivery focused
Experience in Technical Support Excellent Time Management Skills
MS Office Programs Effective Decision Making Skills
Ability to prioritize and schedule work flow Fast Learner & Adaptive to changes
Relevant Software and Technical Knowledge
Design Proficiency
Digital Page Layout, Web Design & Interface, Social Media Campaigns, Advertising, Scripting
Technical Proficiency
Adobe: Illustrator CS6, Photoshop CS6, InDesign CS6, Flash professional CS6, Fireworks CS6, Media Encoder CS6, and Bridge CS6; Dreamweaver CS6; HTML; CSS; Microsoft Office; Windows 2013
Education Profile
Fortis College Online, Centerville, Ohio
Associates in Applied Science in Internet Marketing, Assocates degree achievement February 6, 2016
Career Profile
Cani Aberdeen, Maryland September 9, 2013 – March 1, 3015
Technician, Inventory and Purchasing
•Identify and assign unique code for incoming endoscopes to be repaired
•Assemble and disassembled endoscopes
•Analyze, troubleshoot and repair work order endoscopes
•Identify, inventory and purchase needed parts
•Process and package working endoscopes to its original destination
Sephora Bel Camp, Maryland May 2012 – November 2012
General Laborer
•Selected and processed orders per customer’s request
•Prepped and Sorted packages prior to loading onto trucks for delivery
•Ensured packages were efficiently processed in a safe and undamaging manner
INTERCON, inc September 9, 2016 - January 16, 2017
•Edit website in back office
•Upload csv files using excel
•Edit images of products
•Edit pricing
•Add descriptions (weights sizes)
References Available Upon Request
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