Manager Management
Resume:
Brian Superville
Markham, Ontario, L3p4n5
T: 905-***-****
E: ***************@*******.***
PERSONAL SUMMARY
Brian is an expert at utilizing every bit of space in a warehouse. He will always ensure that warehouse operations are appropriately staffed and that all employees are properly trained and certified to execute their duties. As a true professional he will consistently maintain high levels of accuracy and is someone who can be relied upon to ensure that the warehouse provides an efficient service to all its customers. With his present employer he is in charge of the production shift packaging, distributing and transporting all outgoing shipments. His key strengths include delivering outstanding business results, monitoring internal inventory movements and working closely with other Manager within the distribution centers. Right now he would like to join a company that is looking for the best and brightest people to help them grow.
CAREER HISTORY
Continuous Improvement Manager: June 2015- Present
Position Overview: Manages and coordinates organization-wide efforts to ensure that performance management (PM) and quality improvement (QI) programs are developed and managed using a data-driven focus that sets priorities for improvements aligned to ongoing strategic imperatives. Develops and communicates the strategic vision, scope and mission of the Performance Management Office. Also, assures that organization-wide PMQI initiatives are focused and aligned on improving operational and program efficiencies and effectiveness; participates in organizational strategic planning and provides leadership for PM and QI policy development; provides leadership and coordination for improving the organization’s functions and evaluating the impact that systems improvements have on the the customer; and researches and develops PM and QI training programs that focus on enabling the workforce to achieve improvements in the distribution center
Job Functions:
1. Builds, directs, manages, and ensures implementation and effectiveness of the distribution center and Performance Management and Improvement System.
2. Implements a performance management and improvement process that leads to a positive and measurable impact on the KPI. Coordinates with other manager about performance and quality initiatives to ensure alignment and optimal use of resources.
3. Researches and designs appropriate organization-wide performance and quality training. Coordinates performance management and quality improvement capacity building for all levels of management and employees. Trains and certifies in-house performance and quality improvement trainers for various performance and quality improvement training programs.
4. Increases the performance management and quality improvement capacity of the organization in order to ensure that DC goals are effectively and efficiently met. Increases the Distribution center capacity to evaluate and improve the effectiveness of the organizations, practices, partnerships, programs, use of resources, and the impact the systems’ improvements have on the DC.
5. Establishes a continuous performance and quality improvement effort and monitoring
Warehouse manager (Afternoon/night Production shift – Sept 2013 –May 2015 Employers name – Core-mark International Milton
Managing a team of over 85 plus Afternoon/night shift employees.
A)Mainstream Duties & Responsibilities:
1)People Management: Direct Reports
Hire and oversee training of direct reports
Organize, direct and coach direct reports in fulfilling their plans
Conduct performance reviews when required
Serve discipline when required
Process terminations when determined/necessary
Payroll review/input (includes payroll, per diems, employee expenses)
Respond to direct reports urgent matters, in person, by phone or by email same day or better and all other matters within 24 hours
Establish work priorities, delegate work to direct supports, and ensure deadlines are met and procedures are followed
Solve or schedule one on ones and/or meetings to deal with issues immediately (live), on first request, or if necessary later that day by phone, voicemail or e-mail
Communicate upfront with direct reports when unable to meet completion dates on items/issues. Reschedule the completion of these items/issues. Items then to be reviewed at the re-scheduled meeting
Follow up on all issues/matters to confirm that all parties are satisfied and no further attention is needed. Follow up time frame to be determined by the parties involved
2) Ongoing Responsibilities:
Oversee efficient operations of warehouse and transportation experience
With the Director – Warehouse Operations and Director – Transportation, develops, implements and monitors standard operation procedure for warehousing and transportation
Monitors warehouse and transportation employee productivity/quality in accordance with the standards developed by the operations group. Develops and implements action plans (e.g. facility/equipment improvements) designed to improve warehouse and transportation employee productivity/quality
Determines warehousing and transportation personnel and equipment requirements by evaluating warehouse activities, projected volumes, customer base, and product mixes, in accordance with productivity standards
Ensures that Core-Mark, Occupational Health and Safety, AIB and MOT standards for warehousing, distribution and employee safety are met
Implements corporate policies and procedures for warehouse and transportation security.
Ensures effective marshalling and integrity of DC inventory. Implements corporate procedures for handling customer returns, vendor returns, and obsolete inventory. Performs periodic physical inventory counts. Performs cycle counts and investigates “red-lines” and out of stocks to keep perpetual inventory system accurate
With the operations group, identifies requirements implements training programs for the DC warehouse and transportation employees
3) Health & Safety
Comply with H&S policies and procedures
Report hazards (unsafe conditions/acts) to Manager and/or Human Resources
Refer all safety matters to the Supervisor/Manager in a timely manner
All employees have a right to participate in H&S matters, this may include assisting in Safety Committee Meetings, Facility Self Inspections, Accident Investigations and Job Safety Analysis
4) WSIB Administration
Ensure all injuries are reported to the Supervisor/Manager in a timely manner
Comply with any requests for information with reference to WSIB issues
Comply with any offers of modified duties
B) Other Duties and Responsibilities: Conducted on a “as needed basis”
Prepares and submits such periodic reports (verbal and written) as determined by the reporting manager
Projects directed by reporting manager and/or management
Filing
Faxing
Performs other duties as required
Warehouse manager – June 2011 –August 2013
Employers name – Core-mark International Milton
Responsible for ensuring the receipt, coordination, and safety of goods coming through a warehouse.
Duties;
Managing a team of over 45 plus day shift employees.
Oversees efficient operations of warehouse working together with all shift managers
Develops, implements and monitors standard operating procedure for warehousing
Monitors warehouse employee productivity taking action where required
Implements policies and procedures for warehouse security
Ensures integrity of DC inventory.
Plans for and monitors planned versus actual profitability, employee productivity, and other relevant issues
Supports Risk Management in investigating and monitoring accidents to identify cause and take corrective actions.
Working together with the other department Manager (day /afternoon/inventory)
1.Monitors warehouse productivity/quality in accordance with the standards developed by the operations group. Develops and implements action plans (e.g., facility/equipment improvements) designed to improve warehouse employee productivity/quality.
2.Determines warehousing and equipment requirements by evaluating warehouse activities, projected volumes, customer base, and product mixes, in accordance with productivity standards.
3.Ensures that Core-Mark, OSHA and AIB standards for warehousing, distribution and employee safety are met.
4.Implements corporate policies and procedures for warehouse.
5.Ensures effective marshalling and integrity of DC inventory. Implements corporate procedures for handling customer returns, vendor returns, and obsolete inventory. Performs periodic physical inventory counts. Performs cycle counts and investigates “red-lines” and out of stocks to keep perpetual inventory system accurate.
6.With the operations group, identifies requirements and implements training programs for the DC warehouse.
7.Has responsibility for the selection and hiring of all candidates for warehouse. Directs their activities, evaluates their performance, and approves their merit pay increases.
8.Responsible for incorporating core values and instilling a continuous improvement plan.
9.Performs additional duties as assigned by the Operations Manager (e.g.) coordinating weekly plus-out with shift Managers.
Operation Manager – March 2008 – May 2011
Aspect Retail Logistic - Pickering
KEY SKILLS AND COMPETENCIES
Warehousing; Manage over 200 team members and supervisor
Experience of handling domestic and international shipments.
Knowledge of the latest warehouse procedures, equipment and software.
Ensuring regular material flows from the warehouse to the production line.
Developing freight and warehousing strategies.
Operational experience of working with a Union Workforce.
Managing change and process improvement.
Personal
Exceptionally alert to issues of Health & Safety.
Neatly groomed appearance.
Behaving and communicating in a professional manner.
AREAS OF EXPERTISE
Stock control
Inventory management
Supply chain management
Process improvement
Warehouse management
Fleet operations
Vehicle management
ACADEMIC QUALIFICATIONS
University of the West Indies
Trinidad and Tobago Police Academy
York University – I minute Manager Graduate Course
Centennial College
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