Matthew J. Wagoner

PO Box ** - Arnold, MD ***** - 443-***-**** - acy21h@r.postjobfree.com

Targeting Entry-Level IT Positions

Newly graduated Anne Arundel Community College, offering a strong academic background in IT networking and digital forensics

Recognized for volunteering my time to assist people with their IT problems and needs

Quickly learn and master new technologies I encounter; equally successful at working with teams or self-directed tasks; proficient in a range of computer systems, networks, operating systems, tools and testing methodologies

Education

Anne Arundel Community College Date Graduated: 5/19/2016

Network Management Associates degree GPA: 3.1

oBasic network wiring

oNetwork security

oComputer and network maintenance

oDigital forensics

Data recovery

Data wiping

Proper ethical procedures

oUnderstanding Cisco server setup and maintenance

Configure Cisco routers and switches

Photography Associates degree

General Studies Associates degree

Technology Summary

Certifications: Currently working on acquiring Comptia A+, Comptia Sec+, Comptia Net+

Systems: Cisco, Unix, Windows server 2008/server 2012/NT/XP/8/10, Mac OS

Software:MS Access, MS Project, MS Office, Open office, Photoshop, Wireshark, VMware, The Sleuth Kit (+Autopsy), FTK Imager, Oxygen Forensic Suite, Hex Editor, HxD, Putty

Media platforms:instagram, tumblr, facebook, twitter, youtube

IT Experience

FPSDirect, Columbia, Maryland 2016-ongoing

Marcoscript technician, Mailroom Operator, Personal Processor (see work history on next page for more details)

American Legion Post 175, Severna Park, Maryland 2015-ongoing

Assisted in administrative network services and occasional maintenance including running Cat5 cables

Facebook Maryland Vape Exchange and Trade Group 2015-ongoing

(https://www.facebook.com/groups/774************/)

Admin over 1,749 Members and growing, to make sure that there is no illegal, offensive, or harassing posts posted; resolve any conflicts between member and troubleshoot any problems within the group with a non-biased approach

Rebuild and configure old computers for non-profit purposes such as donating to 2009-2010

Sara’s house (battered women and children center), Arnold Senior Center, and

various individuals who can’t afford a computer

Work History

FPSDirect

Sept 2016-Present

Duties

oMacroscript technician

Manage and run 160 virtual machines and 36 physical machines running multiple types of macroscripts

Troubleshoot virtual sessions and macroscript programs when errors arise

Map network drives and printers

Work independently with team to lower the process queues

Train new employees on macroscript troubleshooting and network drive mapping

Edit and manage excel tables for macros

Collaborate with macroscript developers on improving the programs

oPersonal Processor

Website admin

Answer phones and emails for website troubleshooting

Password resets, loan verifications, account deletions, permissions control, create web access accounts

Loan assignment

Troubleshoot failed orders and resubmit/reassign

Reject orders on request emails by vendors and clients

oMailroom operator

Manage the daily mail flow

Stuff mail using the mail stuffer and manually when needed

Troubleshoot mail stuffer and network printers (4 HP Printers) when any problems arise (jams, reloads, printer maintenance kits, remapping, ect.)

Post, document, and edit reports for all mail for auditing purposes

Supervisors

oPam Lowe

443-***-****

oRich Rhodes

443-***-****

Maryland Renaissance Festival

August 2015 – October 2015

Duties

oSecurity (roaming and static posts)

Supervisor

oJulius Smith

443-***-****

McDonalds, Arnold Station

March 2013 – August 2013

Duties

oCashier

oDrive-thru Cashier

oDrive-thru server

oRunner

oDrink and Dessert preparation

oStocker

oGeneral Cleaning duties

Clean equipment, lobby, bathrooms, drive-thru, and floors

Supervisor

oMr. Mark

410-***-****

The Broadneck Patch (on-line news outlet)

January 2013 – March 2013

Duties

oProfessional Freelance Press Photographer (unpaid)

Capture photos that correspond with news articles

Supervisor (Editor)

oMr. Frank D. Smith

410-***-****

Landscaping and masonry (Private residence)

Summer of 2011 – Summer of 2012

Duties

oLawn Care

oWeeding

oTrimming

oDesign and Construction of residential pathway

oHand digging/trenching

oLaying and packing gravel

oLaying concrete

oCutting brick and flat stone

oLaying cement, bricks and flat stone

Supervisor/Employer

oMr. ManichSadeghian

410-***-****

TNT Fireworks stand

Summer of 2010

In-store Duties

oStock shelves

oSet tent up in morning

oSales

Advised customers about products

Cashier

Advertising

oSign throwing (roadside advertising)

oPassed out flyers/coupons

oWore Lincoln costume with a sign

Supervisor

oMr. Rickey Torrence

410-***-****

Available For Relocation & Travel

Contact this candidate