Technical Support Technician
Resume:
JOSHUA MARTINEZ
*** ****** **. *** # ** Jersey City, NJ 07302
****.********.**@*****.***
Objective
To obtain a challenging position with a company in which I can utilize my academic knowledge. Become exposed to new ideas and concept, experience personal growth throughout any working establishment. As well as being able to lend a hand with progressive experience in performance test simulation, continuous monitoring, and equipment installation.
Skills
Crestron, AMX, Polycom, Life-size, Cisco, Telepresence 9200,Cisco c40, C60, C90, Webex, Skype, VTC, Cisco Jabber, Blue Jeans, Keynote, Apple TV, Plasma/LCD Displays, Microsoft Office, Video/Audio mixers, Wireless microphones, Projectors, Speakers, Final Cut Pro, Photoshop, Adobe CS6, MS Visio, Active directory, MS Exchange, Citrix, VPN, Windows/Mac, Sharepoint, Remedy, MobileIron, iPhone/android/blackberry.
Experience
6/2015 – 9/2016 BNY Mellon, NY, NY
Audio Visual Technician
Initiating video/audio conference calls
Providing technical support for meetings, conferences
Video/Audio conferencing calls and set ups using Tandberg, Cisco, Creston and Polycom.
Setting up projectors and projections screens for executives
Perform duties in multiple locations
Ensured customer or client satisfactions are met accordingly
9/2014 – 5/2015 NBC Universal. NY, NY
Audio Visual Technician
Initiating video/audio conference calls
Provided technical support for meetings, conferences & corporate-wide broadcast
Supported high level execs and producers
Perform duties in two locations
Responsible for video/audio conference calls using Cisco, Crestron, Polycom & Life Size
Set up video/audio conference calls and presentations for Sci-Fi, Oxygen, E! news and NBC Sports.
5/2011-7/2014 J. P. Morgan Chase, NY, NY
Audio Visual Technician
Assist with multiple video conferencing, monitor sound & video feeds to ensure quality
Provided technical support for meetings, conferences & corporate-wide broadcast
Responsible for video/audio conferencing calls & set ups
Perform duties on location
Maintain inventory of equipment
Video/Audio conferencing calls and set ups using Cisco, Creston, Tandberg and Polycom.
5/2010-1/2011 Pfizer Pharmaceuticals, NY,NY
Audio Visual Technician
Responsible for all video conferencing and audio conferencing set ups
Monitoring sound feeds/video feeds to ensure quality
Set up, operated & removed audio/visual equipment
Ensured customer or client satisfactions are met accordingly
All aspects of audio visual equipment which includes using Crestron, Polycom Viewstation, Polycom Soundstation, Tandberg video conferencing, telecom, Gentner and ISDN lines and IP Lines.
7/2008-1/2010 Morgan Stanley, NY, NY
Audio Visual Technician
Coordinate and execute all aspects of video/audio lobby shoots
Performed maintenance and testing on all Polycom station, Crestron systems and Tandbergs
Liaison to engineers, technicians and production teams
Controlled video switcher and mixing boards
Setting up sound stage, installation of screens, microphones, laptop computers, projectors, speakers and video cameras
Education
08/05 – 3/07 Hudson County Community College
08/01 - 06/05 James J. Ferris High School
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