Sales Representative Customer Service
Resume:
MARK FIORI
Houston, TX 77095
Cell 713-***-****
Home 281-***-****
********@*****.***
CAREER OBJECTIVE
Seeking a challenging and rewarding position in company that offers opportunity for personal and professional growth and development.
EMPLOYMENT HISTORY
2016-Still Sales Representative
Printek Advertising
Houston, TX
Business to Business sales and delivery of full line of printing. 2014-2016 Service Drive Vehicle Appraiser
Northwest Dodge
Houston, TX
Appraising vehicles through service drive
and making sales through sales reps.
2010-2014 Sales Representative
Printek Advertising
Houston, TX
Business to Business sales and delivery of full line of printing. 2008-2010 CSR Technical Support
Comcast Cable/Call Center
Houston, TX
Customer service, routine cable, phone and internet inbound and outbound service calls, changes of services, billing, sales calls, troubleshooting.
2007-2008 Sales Representative
Printek Advertising
Houston, TX
Business to Business sales and delivery of full line of printing. 2006- 2007 Verifier/Underwriter
Top Auto Finance
Chatsworth, CA
Processing, verifying, and underwriting contracts for a sub-prime auto finance company. Customer service.
2003-2006 Business Development Center Rep/Call Center Galpin Ford
North Hills, CA
Customer service. Inbound and outbound calls in a fast paced call center environment assisting customers interested in purchasing new vehicles. Analyzing customer personal credit situation and providing counseling to customer specific needs After the sale follow-up. Outbound customer satisfaction surveys.
2002-2003 Server
Black Angus
Woodland Hills, CA
Organizing, rotating and stocking shelves during each store visit. Ensuring the products are on display and shelves are looking their best by properly rotating product and removing all stale or damaged packages. Working as a team with your sales and management by communicating issues as appropriate, following Maintaining a professional demeanor with the public and store personnel when performing duties.
2001-2002 Assistant Operations & Collections Manager Toyota of North Hollywood
North Hollywood, CA
Assist in overall auto dealer operation: Purchasing, general office duties, clerical, maintenance collections, special projects, customer satisfaction surveys.
1999-2001 Sales Representative
The Mexican Candy Company
Pico Rivera, CA
Responsible for selling and merchandising a complete line of snack products to existing and new accounts.
EDUCATION University of Valley of Mexico/Business Administration Glendale College/Computer Office Assistant.
PROFILE Fully Bilingual English/Spanish
SKILLS Strong negotiation and communication skills Professional and organized.
Proficient in Microsoft Office Word, Excel and Outlook.
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