Customer Service Technician

Professional Summary

Core Qualifications

Experience

MOHAMED ELKENDARI

*** ******* ***, ***********, ******* L4Z H: 1-647-***-**** C: 1-647-***-**** ********@*****.** Dental Technologist with management experience and exceptional people skills. . Desires a challenging role as a Dental Technologist and supervisor . Proficiency in dental technologyOperations

management

Straumann Implant course Canada

Nobel Biocare implant course U.S.A

Tenax implant course U.S.A

Straumann Etkon Cad/Cam course

Canada

KavoEverest Cad/Cam course

Germany

IPS Empress course

Lichtenstein

Ivoclar Porcelain application course

Lichtinstein

ITI Lab certificate diploma

Swizerland

Dental lab technician/supervisor Nov 2011 to Dec 2015 Taibah University - Madinah, KSA

C&B department supervisor,vice manger assist general manger on his tasks and report to him issues in periodic meetings,Conducted analysis to address issue which led to postive outcome. mange work flow,assist technician with complicated cases and implants,quality control assurance,Train technician for new techniques

Lab manger /part owner Jun 2000 to Jul 2010

Vip Dental Lab - Toronto, Canada

lab general manger

Planned and executed project .

Successfully led key projects which resulted in positive outcome. Conduct quality control of all products

Case planning with dentist,provide consultation for dentists for implant cases Customer service

Cad/Cam design

Increased sales by 17% over a two-year period.

Education

Professional Affiliations

Skills

Provided onsite training.

Monitored multiple databases to keep track of all company inventory. C&B technician Jun 1997 to May 2000

Crown Art Dental Lab - Toronto, Canada

provide crown and bridge work,frame work and ceramics Successfully led key projects which resulted in task acomplichment dental technician Jun 1993 to Jul 1996

University of Vienna - Vienna, Austria

work on all aspects of dental technology field

C&B,Removable Prosthetics, Orthodontic appliance

Associate of Applied Science, Dental Technology 1993 Vienna School of Dental Technology - Vienna, Austria Master in Dental Technology, Dental Technology 2017 Otago University - Otago, Newzeland

on going

Dental Lab technician

Member of International Team of Implantology

Member of Ontario Dental technologist Association

Member of Ultra Lab Group Association

Member of Austrian Dental trade Association

Art, instructor, technician

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