Theodore Shane Boggs
Gibsonia, Pennsylvania 15044
********.*****.*****@*****.***
Professional Summary
A Help Desk Technician with experience with Windows XP, Windows 7. As well as having proficient knowledge in the installation, repair, and upgrading of computer hardware. A team player, hard worker who works well with tools as well as, meeting deadlines.
Work History
New Horizons of Pittsburgh – Pittsburgh, Pennsylvania Current (August 2016- ) Facilities
● Troubleshooting hardware issues
● Re-imaging windows computers
● Troubleshooting windows operating systems i.e. Windows 7
● Organizing server/stock room
● Installing software onto computers
Trinity Industries – Mckees Rocks, Pennsylvania
Machine Operator 2010-2016
● Operated CNC Programmed forging machine.
● Kept and updated records for different axle sizes in a chart for machine change overs
● Responsible for precise length and diameter of axles as well as their center drilled holes
● Learned a multitude of machines including changing over as well as reprogramming for different sizes of axles
● Rebuilding parts of machines
Wendy’s Old Fashioned Hamburgers – Gibsonia, Pennsylvania Shift-Manager/Crew 2003-2006, 2008-2010
● Delegating which crew member should work at which station
● Communicating with customers including handling customer complaints
● Writing end of shift reports
● Handling inventory including checking deliveries as well as putting them away and documenting deliveries
● Leading my crew to put out the most quality product to the best of my abilities Education
Deer Lakes High School, Cheswick, Pennsylvania Graduated Devry University, Crystal City, Washington D.C 1 Yr. Game Simulation Program New Horizons Learning Centers Inc, Pittsburgh, Pennsylvania CompTIA A+, Network+, Security+ Certifications