Theodore Shane Boggs

**** ******* ****

Gibsonia, Pennsylvania 15044

724-***-****

acy1vx@r.postjobfree.com

Professional Summary

A Help Desk Technician with experience with Windows XP, Windows 7. As well as having proficient knowledge in the installation, repair, and upgrading of computer hardware. A team player, hard worker who works well with tools as well as, meeting deadlines.

Work History

New Horizons of Pittsburgh – Pittsburgh, Pennsylvania Current (August 2016- ) Facilities

● Troubleshooting hardware issues

● Re-imaging windows computers

● Troubleshooting windows operating systems i.e. Windows 7

● Organizing server/stock room

● Installing software onto computers

Trinity Industries – Mckees Rocks, Pennsylvania

Machine Operator 2010-2016

● Operated CNC Programmed forging machine.

● Kept and updated records for different axle sizes in a chart for machine change overs

● Responsible for precise length and diameter of axles as well as their center drilled holes

● Learned a multitude of machines including changing over as well as reprogramming for different sizes of axles

● Rebuilding parts of machines

Wendy’s Old Fashioned Hamburgers – Gibsonia, Pennsylvania Shift-Manager/Crew 2003-2006, 2008-2010

● Delegating which crew member should work at which station

● Communicating with customers including handling customer complaints

● Writing end of shift reports

● Handling inventory including checking deliveries as well as putting them away and documenting deliveries

● Leading my crew to put out the most quality product to the best of my abilities Education

Deer Lakes High School, Cheswick, Pennsylvania Graduated Devry University, Crystal City, Washington D.C 1 Yr. Game Simulation Program New Horizons Learning Centers Inc, Pittsburgh, Pennsylvania CompTIA A+, Network+, Security+ Certifications

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