Customer Service Data Entry

Kammie Todd

**********@*****.*** – 860-***-****

Skills

• Six years of Warehouse experience

• One year of Customer Service (call center)

• One year of Data Entry experience

• Positive attitude, very motivated

• Ability to get along with others

EDUCATION

GED 2001

Connecticut Job Corp – New Haven, CT

Computer Network Management 2009 - 2010

Branford Hall Career Institute - Windsor, CT

Currently enrolled in the Computer Network Management program. Training consists of simulating network infrastructures via Virtualbox and VMware for installing and configuring network components.

CompTIA A+

CompTIA Network+

CompTIA Security+

Microsoft Windows 7/8.1

Microsoft Server 2008/2012

WORK EXPERIENCE

Novitex Windsor, CT 2015 – Present

Mail Clerk

Performed various mail center activities such as (sorting, metering, inserting)

Lifting 55lbs of trays of presorted mail

Consistently adhere to all business and safety procedure and guidelines

Maintained logs and reported documentation

Entered daily statistical information

Changed ink cartridges

Northeast Utilities Windsor, CT 2014 - 2015

Mail Tech

Sorted mail through a zip code sorter using a” MPS” machine

Changed maintenance belts

Scanned and checked barcodes

Various Warehouse jobs 2002 - 2014

US Post Office Hartford, CT 2006 – 2007

Mail Clerk

Prepared standard and bulk-rate mail for sorting by the “RMS” Sorter”

Sorted mail manually according to city and state

Ensured all mail be delivered on the proper date with no delay

Bank of America Hartford, CT 2005 – 2006

Proof Operator

Used “10-key” data entry skills to operate proof machine

Performed clerical functions relating to check processing

Processing transactions: deposit tickets, encode/endorse checks and other accounting documents

Balanced check batches

Temp-Spherion Staffing Farmington, CT 2003 - 2003

Document Specialist

Handled important court and accident documents

Performed light secretarial duties

Scanned documents and placed them on disks

Managed documents updating, storage, and reproduction of documents

Teletech Kansas City, KS 2002- 2003

Customer Service Rep

Answered via 800 inbound calls for the Post Office

Documented complaints

Placed mail holds

Answered frequently asked questions about mail

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