Customer Service Representative

Location:

Houston, TX, 77090

Posted:

February 28, 2017

Contact this candidate

Resume:

Dominique .C. Parker

*** ******* ******* *****

Apt R3

Houston, Tx 77090

832-***-****

*********.*.******@*****.***

I am seeking employment with a company where I can grow professionally . I want a highly rewarding career where I can use my skills and knowledge for organizational personal growth.

Customer Service Representative

Pharmacy Technician

Expert Global Solutions

Houston, Tx

October 2015- November 2016

My responsibility as a pharmacy technician agent was to assist pharmacist by performing many administrative and routine task, giving the pharmacist more time for direct consultation with patients and customers. I also inform customers of alternative medication they can take if discussed with their doctors. My work is supervised by licensed phamacist. I have knowledge,understanding and experience to handle all customer calls and to insure the best response for customers. Customer Service Representative

Call Center Representative

Xerox

Madison,Ms

January 2012-September2015

My responsibility was to respond to incoming calls and online inquiries regarding account issues,product questions, and or tracking numbers with humana. I am also responsible for quickly familiarization with new member offerings to provide service for mutiple product and information. Highly skilled in researching difficult account and product issue to provide quick and final resolution to satisfied customers. Collections Agent

ARS Collections

Flowood, Ms

August 2010-August2011

My responsibility as a collections agent was to attempt to collect a debt under npaid gym member ship accounts. My job duties consists of making outbound call to accounts of those who have an unpaid balance. My job was to call and let the customer know their account was past due and a payment needed to be made. I also set up payment arrangements and took payments.

Restaurant Manager

Burger King

Jackson, Ms

August 2009-August 2012

My responsibility as a restaurant manager was to take full responsibility of the restaurant. I was responsible for profit and managing market skills. I also greet customers entering establishments. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

EDUCATION

High School Diploma

Callaway High School

Jackson,Ms

Skills And Abilities

Serve Safe Food Protection Manager Certification

Certification Number

9085437

Jackson,Ms

05/20/2012 - 05/20/2017

Career Development Center Hotel And Restaurant Management 08-200*-**-****

References