Mikayla Rose Cronin
**** ********* ******** *: 905-***-****
Oakville, ON L6M 43P C: 289-***-****
*************@*******.***
Highly motivated and energetic individual with demonstrated experience providing excellent customer service. Technology savvy self-starter, adept at moving into new environment and extrapolate from existing experience to quickly adapt to new technologies fluently. Possess excellent communication, interpersonal, organizational and relationship building skills.
Qualification
Work well in a team environment, as well as independently
Outgoing, positive personality and passionate attitude
Computer skills include Microsoft Word, PowerPoint, Xpression Studio, Adobe, CSS
Outstanding oral communication and writing skills
Bilingual in both English and Italian
Efficiently work under pressure and in fast-paced atmosphere
PROFESSIONAL EXPERIENCE
Tilt August 2016-Present
Ambassador
Promote the use of the app amongst family, friends, and campus students
Run and create events within the campus of Western to get the use of the app known amongst other fellow students
Continuously contact other employees to report weekly statuses and ensure them on what needs improvement, or what techniques are working best
TTI Canada May 2016-August 2016
Event Marketing Specialist
Create inventory set ups with Ryobi products within multiple Home Depot locations
Demonstrate marketing and public relation skills throughout each sale
Handle unsatisfied customers and have the ability to fulfill their needs
Promote sales and create activities using Ryobi products in order to attract customers and allow them to have a hands-on experience with the products
Maintain a sales goal throughout each week, and consult with other employees through weekly conferences calls in order to discuss what needs improvement
Olive Press Restaurant August 2014-Present
Hostess
Greets customers, book reservations, make sure all the food orders are correct, server food, constantly communicating with fellow employees to ensure guest satisfaction.
Communicates courteously with the general public and where necessary, refers them to a full-time staff employee.
Applies safety precautions and procedures in the performance of duties in accordance with the Occupational Health and Safety Act.
Ability to deal with the public and internal staff courteously and effectively.
Garage Retail Store September 2013- August 2014
Sales Representative
Meet the desires of the customers through assistance in their purchases, design the floor plan weekly, complete
The cash count in each cash register, and inform customers about sales, and special promotions
Communicates courteously with the general public and where necessary, refers them to a full-time staff employee.
Ability to deal with the public and internal staff courteously and effectively.
Applies safety precautions and procedures in the performance of duties in accordance with the Occupational Health and Safety Act
TV Cogeco September 2014-January 2015
Reporter
Report stories, interview individuals, participate in mobiles and film the CCAA Men’s Soccer Championship at Sheridan College, set up the studio for live shows, writing several scripts, creating graphics, control the audio board, television switcher, and VTR during live shows.
Communicates courteously with the general public and where necessary, refers them to a full-time staff employee.
Ability to deal with the public and internal staff courteously and effectively.
Applies safety precautions and procedures in the performance of duties in accordance with the Occupational Health and Safety Act.
Education and Training
Bachelor of Arts Western University in progress
(Media, Information, and Techno culture)
High school Diploma St. Ignatius of Loyola Secondary School
Emergency Level First Aid First Aid 4U Training & Supply Oakville
Activities/Interest: media, Social Networking Sites, marketing, public relations, broadcasting and TV production, sports, writing, leisure reading, blogging