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Technical Support Software Engineer

Location:
Tacoma, WA
Salary:
14.00 Hr.
Posted:
February 28, 2017

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Resume:

Renardo L.Hardy

*** ******* ***.**

Tacoma, WA **402

786-***-****

acy1mp@r.postjobfree.com

SUMMARY

Excellent Software Engineer with over 7plus years programming experience, hard worker, team player.

COMPUTER SKILLS

Languages

Proficient in: Perl, UNIX, C++,Apache,

Familiar with: C#, Microsoft Visual Basic®, Java

Software

Database: Microsoft SQL Server and Microsoft Access

Platforms: Microsoft Windows® XP and Microsoft Windows 7

EXPERIENCE

Programmer Analyst

2007-current

Top Cat Computer Consulting &Repair Service

Primary responsibilities include design and development of server code.

Developed and tested new financial reporting system using Visual Basic.

Modified and tested order processing system using C++.

Developed and tested the new inventory management system using C++.

Provided object-oriented design, programming and implementation support to the customer billing system, written in C++.

Prepared test plans and data, and user documentation for customer billing system.

Modify existing software to correct errors, to adapt it to new hardware or to upgrade interfaces and improve performance.

Analyze information to determine, recommend and plan installation of new system or modification of an existing system.

I provide advice on what software and hardware will best accomplish my client need.

Technical Support

2001-2008

COMPUSA

Primary responsibilities were to provide my clients support by resolving any and all their technical issues via email, phone and many other electronic medium.

Configure computer equipment such as Router and Internet connections.

Configure software to connect to Internet application servers.

I have to training and assistance clients on how to use their computer hardware an software products.

Information System Specialist

1998-1999

Federated National Insurance

Provided object-oriented design, programming and implementation support to the customer billing system, written in C++.

Prepared test plans and data, and user documentation for customer billing system.

Monitor function of equipment to ensure system operates in conformance with in specifications.

Store retrieve, and manipulate data for analysis of system capabilities and requirements.

Prepare reports and correspondence concerning project specifications, activities and status.

Problem-solved hardware issues with fault tolerant hard drives.

EDUCATION

Liberty University

1/2014 To Present

Lynchburg, Virginia

Master of Arts Management & Leadership

Colorado Technical University 6/2005-1/2008

Colorado Spring, Colorado

Bachelors of Science Software Systems Engineering Graduated 1/2008

Keiser University 2/2000-9/2003

Fort Lauderdale, Florida

Associate of Science in Computer Engineering Graduated 9/2003



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