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Customer Service Microsoft Office

Location:
Calgary, AB, Canada
Posted:
February 27, 2017

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Resume:

PATRICIA CARAG

*** ******* ***** *****, ******* AB NW

587-***-****

acy1a1@r.postjobfree.com

A dedicated and hard-working IT student with 2 year hands-on experience in Microsoft Office Programs (Word, Excel, Outlook and PowerPoint), system administration and data management. Seeking for a job position where my leadership skills, organizational skills and computer efficiency will be well utilized. Aiming to help achieve company goals and take on more responsibility as quickly as possible.

PROFESSIONAL SKILLS

Excellent communication skills

Strong analytical and interpersonal skills

Exceptional leadership skills developed through work experience as a team-leader

Highly organized and efficient in fast-paced multitasking environments

Ability to think “out of the box” and handling problem resolutions with tact and appropriateness

Flexible and analytical with a keen eye for details

TECHNICAL AND COMPUTER SKILLS

OPERATING SYSTEMS: Unix, Linux, Ubuntu, Windows Server Operating Systems (2008 R2, 2008, 2012)

MICROSOFT OFFICE PROGRAMS : Access, Excel, Outlook, PowerPoint, OneDrive, Office 365

SOFTWARE: Microsoft SQL, Site Server & IIS, Microsoft Exchange

DATABASES: MySQL

PROGRAMMING LANGUAGES: ShellScript, PHP, SQL and basic JavaScript

EDUCATION

Information Technology: Southern Alberta Institute of Technology (SAIT), 2015 – Present

Majoring in Computer Systems

3.8 GPA

Rutherford Scholarship

WORK EXPERIENCE

TEAM LEADER: MangoLand (Cross Iron Mills, Rocky View), 2016 – present

Provide efficient customer service

Provide training opportunities for colleagues/co-workers

Motivate the team to achieve high standards and sale targets

Update and organize the inventory list in a timely manner

Manage cash and payment systems in accordance with company's procedures and policies

SERVICE CREW : McDonald’s Restaurant (Panorama Hills, NW), 2013 – 2015

Processed customer’s orders and generate bills

Greeted and served customers meals

Handled customer inquiries and complaints

Kept work area clean and tidy

PROJECT MANAGEMENT

CAPSTONE PROJECT: Southern Alberta Institute of Technology (SAIT), 2016 – Present

Our Capstone team is building a “Smart Greenhouse Technology” which aims at providing a greenhouse with integrated temperature control, temperature monitoring and security using magnetic locks.



Contact this candidate