Jeannette Morales

**** **** ****** **, ****** Acres, FL 33976 / 239-***-**** Cell

acy17j@r.postjobfree.com

Objective: Looking for a rewarding yet challenging position in a company where I could put my skills and experience into practice.

EMPLOYMENT

REINTEGRATION SPECIALIST 10/2015 – 02/2017

Collier County Jail Center/Armor Correctional Healthcare, Naples, FL

Provides discharge planning to inmates, determining which hospital or community resources

Accurately assesses inmates financial resources, makes referrals to community groups to provide assistance as needed

Develop discharge plans with the inmate to ensure compliance with meds and medicals appointment

Functions as a member of a multidisciplinary case management team

Participates in the inmates’ satisfaction survey.

Participates in continuing education programs to maintain skills

Electronic Medical Records

REINTEGRATION SPECIALIST 07/2014 – 10/2015

Collier County Jail Center/Corizon Healthcare, Naples, FL

Provides discharge planning to inmates, determining which hospital or community resources

Accurately assesses inmates financial resources, makes referrals to community groups to provide assistance as needed

Develop discharge plans with the inmate to ensure compliance with meds and medicals appointment

Functions as a member of a multidisciplinary case management team

Participates in the inmates’ satisfaction survey.

Participates in continuing education programs to maintain skills

ADMINISTRATIVE ASSISTANT 05/2013 – 07/2014

Collier County Jail Center/Corizon Healthcare, Naples, FL

Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports.

Compose memos, data entry

Creates and maintains all files.

Assists with typing and word processing for the department.

Provides information to the Project Recovery Program counselors

Create certificates for inmates that graduated the program

Prepares outgoing correspondence as required.

Answers telephone and responds to telephone requests.

Records search using Wings, Collier County Sheriff Dept., or Collier Clerk Office

Assist Discharge Planner when needed.

EVENING SECRETARY/DATA ENTRY 07/2006 – 06/2014

Lorenzo Walker Institute of Technology, Naples, FL

Assist Evening Coordinator with many aspects of campus operations

Filing

Enter/Updating databases for programs and student information (School system – TERMS)

Inform resources for students about courses

Receptionist (Fill-in when necessary)

Bookstore operator

Keeping track of school books

Order & keep track of office supplies

Collection of payroll forms and record times

Processing of student record paperwork. Internal and external certifications

Creation of Certificates for students

ADMINISTRATIVE ASSISTANT/LEASE AGENT ASSISTANT 09/2011 – 05/2013

Amberton Town Homes, Naples, FL

Open and close leasing office

Answer multi phone lines

Audit charts for accuracy

Tour apartment homes

Open and close maintenance orders

Receive monthly rent and water payments and post

Prepare leases and renewals

Run credit histories

Assist with move ins and move outs

Deliver notices to apartment doors

Print out eviction hold off notices.

Order & keep track of office supplies

HUMAN SERVICES ANALYST 02/2011 – 08/2011

Collier County Health Department, Naples, FL

Determine and re-determine eligibility in conjunction with the Florida HIV/AIDS Eligibility Procedures Manual and Chapter 64D-4 F.A.C

Maintain orderly files, document all activities relating to eligibility process and provide accurate information

Provide referrals for service as appropriate

Prepare and participate in fair hearings (Administrative Hearings) as necessary

Refer applicants/clients based on knowledge of federal, state and other local program guidelines

Develop and maintain an effective working relationship with Lead Agency, Health Planning Council, for all Patient Care Programs

Participate in the implementation of HIV program QA/QI initiatives

Participate in bi-weekly case conference with case management and clinic staff

Attend Area 8 Case Management Committee meetings and distribute information back to local level

Attend monthly CCHD HIV/AIDS & Hepatitis Department staff meeting

Perform other duties as assigned

SENIOR CLERK 07/2008 – 02/2011

Collier County Health Department, Naples, FL

Responsible for facilitating operations of the reception work unit

Maintain cleanliness and cohesiveness of administrative area

Develop and implement general office procedures and practices

Receive and route telephone calls in a courteous and effective manner

Proven liaison between public, employees, and other departments

Analytical evaluation of clients for correct placement into case management

Work collaboratively to provide translation for all case management activities

Review case records, reports, and transactions prior to submission

Perform billing in accordance with establish governmental guidelines

Operate and maintain cash drawer in accordance with policies and procedures

Review data for accuracy, completeness, adequacy and compliance

Operate and/or utilize a variety of standard business office equipment

Maintain reports, logs, documents and verify information

Assist in organizing and tracking budget expenditures and revenues

Initiate and prepare purchasing and receiving

Coordinate and maintain records, filing systems, and inventories

Create and maintain schedules and calendars for case management, clinic, outreach

Register, check-in, and record services in HMS for all clients

Process all paperwork, perform data entry, and present to medical records

Provide quality customer service in a friendly and professional manner

Organization, confidentially and problem solving imperative in execution of job duties

Order & keep track of office supplies

EDUCATION

RAMUSSEN COLLEGE 01/2015 – 06/2019

Criminal Justice Bachelor Degree

ICDC COLLEGE 03/2014

Certificate of Completion – Special Investigation Course

ICDC COLLEGE 8/2011 – 6/2013

Associate of Occupational Studies

Forensic Science

LORENZO WALKER INSTITUTE OF TECHNOLONGY

08/2010 – 12/2010

Medical Billing

GUARDIAN AD LITEM TRAINING PROGRAM

11/2010 – 04/2011

Guardian ad Litem Volunteer

COLLIER COUNTY HEALTH DEPT/DAVID LAWRENCE

06/2010 – 06/2010

SOAR Training (SSD & SSI Applications)

COLLIER COUNTY HEALTH DEPT/LANGUAGE LINE UNIVERISTY

04/2010 – 04/2010

Basic Interpreter Training

COLLIER COUNTY HEALTH DEPT

05/2013 – 05/2015

CPR

CERTIFICATE - OFFICE ASSISTANT

10/1999 – 12/1999

American Education Center Union City, NJ

DIPLOMA

09/1983 - 06/1987

Weehawken High School Weehawken, NJ

SKILLS

Exceptional written and oral communication abilities

Establish and maintain effective working relationship with others

Proficient in Microsoft Professional Offices(Excel, Outlook, Powerpoint, Word)

Bilingual, fluent in Spanish and English

References Available Upon Request

Contact this candidate