Customer Service Sales
Resume:
Aditya Soni
Unit #**, **** *** Street, Surrey, V*W 4T4
*****@***.**
Personal Details
Name: Aditya Soni
Nationality: Indian
High School Education Completed in India
Graduation Completed in Canada, SFU
Date of Birth: 26th October, 1992
Career Objective
Seeking a position to support my career and pursue a challenging career by utilizing my skills, experience and capabilities to full potential and achieving professional goals by building upon my experience through contributing to an esteemed organization. My ultimate goal is to pursue my career in Communication, marketing.
Qualifications & Skills
Sound knowledge of sales and marketing
Excellent understanding of organizing stocks, including file organization, invoicing, data entry through excel, organizing meetings.
Ability to run daily errands and work under pressure with typing speed of 55WPM
Proficiency with MS Office Suite
Script-Writing
Writes Stand-Up Comedy
Writes Drama series
Freelancer editor for comedy scripts
Excellent grades in feminist television courses
Accuracy
Accuracy is a key part of my current role, involves me working quickly with maintaining high level of accuracy
Love to work with customers with accuracy
Quick Learner
Clear verbal English
Clear Listening
Attention to detail
Maintain an effective customer service and keeping work organized
Keeps team member informed of necessary details
Records critical incidents
Completes administrative tasks in time and with accuracy
Systematic thinking- THINKING OUTSIDE THE SQUARE
Ability to specify performance gaps and to solve problems
Ability to specify alternatives
Proficiency in public service
Satisfy people with consultancy
Listening to people and rehabilitation patients with patience
Counsels people in need for government sectors
Professional Experience
Co-Founder/Marketing Consultant, Beaver Education Solutions, Canada Jan’16-Present (Paid)
Providing with information about sustainability of different universities
Positive attitude while providing service to clients
Convincing clients on phone and obtaining contracts
Neat in appearance and professional in attitude
Completes enrollment application form with student, accepts registration fee, and issues appropriate receipts
Handles all the social media promotions on formats such as Facebook, Twitter, YouTube and Instagram and digital marketing
Welcomes new students to the campus by introducing them to the college director and staff
Prepares advertisements and edits images on different softwares such as iMovies, Photoshop and GoPro App
Placing international students in Canadian Universities and Colleges by establishing a match between the offered academic programs and the students' career goals
Evaluating students' academic profiles and providing them with appropriate guidance with regards to their future educational plans
MS Debt Recovery, 4720 Kingsway #2600, Burnaby, BC 4720 Kingsway #2600, Burnaby, BC July’15- Present
Responds to the calls of clients
Makes recovery calls to potential payers
Markets the company on social media
Direct dealing with the client
Dealing with the needs of the clients and providing the best service according to their needs
Enters details and orders regularly and accurately
Community Manager, One Class Website Jan’16-August’16(Paid)
Enhancing communication, customer service and coaching skills by leading one-class tutorials for various undergraduate courses
Responds to telephone and in- person inquires of students and get contracts
Schedules meetings and assists in organizing events and dealing with sponsors
Making sales through referrals
Polished teaching skills by supporting diverse students with their academics and study plans
Informing clients about the website and promotional schemes
Communicates with people and convinces them to sign-up for the websites through interpersonal and communication skills
Enters data and keeps computerized records of the data collected
Lifts heavy trucks filled with files
Ability to handle work under pressure to meet the sales target per week
High proficiency in using computer and telephone softwares to upload files through different software's required
Signing Officer at Sociology and Anthropology Student Union May’16-Present (Paid)
Focuses on various issues that students face
Organizes various social movements especially for women and children
Hosts events for deprived women and promotes feminism
Organizes field research to focus on the current issues at times of need to bring a change in community
Maintains department filing system to store information accurately
Provides inventory supplies including papers, waiver forms and media materials through making orders and keeping track of them till the time they are received
Provides with knowledge about social sustainability at SFU campus
Arranges events for students of different ethnic backgrounds to share their knowledge and experiences
Hosts meetings and workshops to explain students about social opportunities at SFU campus to polish their skills.
Intern at Suman Law firm Sep’15-Sep’16(Paid)
Payal Business Centre
City- Surrey
Organizes files and documents through fax, photocopy and mails
Enters data and prepares details of clients
Use to organize and lift heavy truck filled with files
Handled financial transactions
Communicating with different clients and arranging appointments through emails and phone calls for available dates
Coordinates and arranges meeting rooms and media equipment’s for digital and face-to-face meetings
Organized files on shelves by climbing, bending and standing
Ability to shift calls
Always used to open the office and drawers on time by going through stairs instead of waiting for the lift
Kept records of office keys and drawer keys
Bounty Ltd. Oct’11-Dec’11(Paid)
Market and Study Survey Manager(Sales Associate)
City- Nairobi, Kenya
Built relationship with water distributors
Face to Face presentations
Prepared sales data of several water brands
Prepared weekly marketing strategies
Managed sales and marketing surveys for 3 different branches
Communicating with different vendors and solve discrepancies in timely manner
London Distillers (K) Limited Dec’13-Apr’14(Paid)
Sales Executive Associate in Sales Promotion and Advertising Campaigns
City- Nairobi, Kenya
Built relationship with liquor distributors to increase sales
Provided satisfactory customer service by maintaining good relations
Arranging stocks for sales
Recorded details of each distributor and maintained notes
Processed credit card payments while maintaining confidentiality
Marketing and promotion of liquor brands through organizing events and designing banners
Personally raised over $25,000 in one months and earned award for highest number of sales
Education Summary
Simon Fraser University
Burnaby, British Columbia Jan’12 Dec’16(Finished)
Bachelor’s of Sociology & Communications
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