Customer Service, Accounts Payable, IT Helpdesk

Sitthithan Panwang

Personal Details

Date of Birth: 16 January 1987

Address: **** ********** **., ****. *** Del Pilar, Makati City, Philippines, 1230 Phone: +63 2 784 0900 EXT 4905

Mobile: +63-927-***-****

E-mail: ********.*****@******.***

Career Objective

Maintain high standard quality and processes of organization. Utilize my skills and experiences to implement tasks and also improve areas in need. Work both individually and in a team to continue organization’s success.

Education Background and Skills

May 2004 – Apr 2008 Chulalongkorn University (Bangkok, Thailand) Bachelor of Economics, Major in Quantitative Economics, GPA 3.17 English: TOEIC Score 935 as of May 2014

Thai: Native speaker

Computer: MS Office, Internet, SAP (FI Module)

Working History

May 2016 – Present Senior PTP Analyst, Linde Gas Asia Pte. Ltd. (Manila, Philippines) Perform Accounts Payable tasks namely posting invoices and employees’ claims as well as processing requests from Thai users regarding payments, clearing and adjustments. Apr 2015 – Apr 2016 Content Analyst, Open Access Marketing (Manila, Philippines) Moderate reviews based on guidelines and document all investigation data for suspicious activity and possible fraud. List and update properties in the system. May 2014 – Mar 2015 Owner, Kid Chen Rai Coffee Shop (Bangkok, Thailand) Perform all POS tasks from opening to closing and in charge for beverages and desserts. Jan 2013 – Apr 2014 Bilingual Technical Helpdesk Analyst, Xerox (Manila, Philippines) Be the first line of technician to troubleshoot any IT-related issues through phones, emails and instant messaging program using ticketing system. Aug 2011 – Dec 2012 Language Specialist, SC Johnson Philippines (Manila, Philippines) Support Finance department on indexing and posting invoices and maintaining Vendor Master Data for Accounts Payable team, billing for Accounts Receivable. Feb 2010 – Jul 2011 Assistant Risk Supervisor, SCB Life (Bangkok, Thailand) Maintain operational risk and loss data and generate a monthly report to monitor the risk level to minimize and prevent negative impacts and potential losses. Aug 2008 – Dec 2009 Station Master, Serco Dubai Metro (Dubai, United Arab Emirates) Supervise station staff to maintain normal operation related to customer service, revenue, safety and security by implementing station procedures. References

Louie Dañas Process Manager, Linde Gas Asia Pte. Ltd., Tel.: +63 2 784 0900 EXT 3982 Marivic Cayco Process Manager, Linde Gas Asia Pte. Ltd., Tel.: +63 2 784 0900 EXT 3962