RESUME

Renu Jangra

Mobile: +1-813-***-****

E-mail:- acy0mv@r.postjobfree.com

Role: WebSphere Application Server Admin

Experience Summary:-

I am having total 5+ years of experience in Production support on WebSphere Application Server Administration, WebLogic Application Server and IBM HTTP Server (IHS) on various platform like AIX, UNIX and LINUX. I am having the superior skills of problem analysis with exceptional ability to follow project standards, procedures and applications.

Educational Qualification:-

I have completed Bachelor of Technology (B. Tech) specialization in Computer Science with 71.33%, without having any backlog throughout the course.

Professional Experience:-

I have worked with Infosys as a WebSphere Application Server Admin.

Projects Details

Project#1:

Client: JPMorgan & Chase

Team: Infra Team

Joining Date: Jan 2012 to Jul 2013

Description:

JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. My team was Infra Support Team where we did support of 20 Plus Java Applications which are hosted on WebSphere application server (7.0, 8.0), WebLogic application server (10.3) and IBM HTTP Server (IHS 7.0) on AIX and Linux platforms.

Role : WebSphere Administrator

Organization : Infosys

Team Size : 20 Members

Application server : WebSphere 7.x, 8.x, WebLogic 10.3.

Web Servers : IHS 7.x, 8.x

Operating System : UNIX (AIX, Linux)

As a team member I was having the below responsibilities:-

Deploying the WebSphere applications in different environment.

Write scripts to handle everyday System Administration tasks such as backup procedure, system cleanup, everyday system tasks, etc.

Experience in installation, configuration, Deployment and management of enterprise applications using WebSphere Application server 7.x/8.x.

Deployed Java applications on WebSphere 7.x/8.x environment.

Deploying the applications in WebLogic / Apache Tomcat environment.

Configured SSL on WebSphere 7.x/8.x and generate the certificates using open SSL and imported the certificates to key store using Key Tool GUI.

Documented all procedures and any other important issues.

Monitoring and maintaining multiple applications in Development, QA, Staging and Production environments.

Troubleshooting on issues related to Class Loaders Exceptions, SSL Exceptions and Other Application related issues on WebSphere/WebLogic.

Creating and Maintaining Procedures and documentation for ongoing support and upgrades

Deployed applications in all the environments like production, UAT and DEV.

Updating data source / Java Messaging service configuration settings.

Making sure that the DR Application servers are synchronized with the Production servers after any release in the Production environment.

Participation in on-call rotation supporting 24x7 critical production applications

Project#2:

Client: Citi

Team: J2EE

Joining Date: Aug 2013 to Jan 2017

Description:

Citibank is the consumer division of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, later First National City Bank of New York. The United States is the largest single market with approximately 26% of branches, generating 51% of revenues. My team was Java J2ee middleware support where we did 24*7 support of 100 Plus Java Applications which are hosted on WebSphere application server (7.0,/8.0/8.5), WebLogic application server (10.3) and IBM HTTP Server (IHS 7.0/8.0/8.5) on AIX and Linux platforms. Some of the Franchise critical application supported by my team were Citi KYC (Citi Know Your Customer), Citi Marketplace, EEMS (Enterprise Entitlements Management System).

.

Role : Middleware Admin

Organization : Infosys

Team Size : 30 Members

Application server : WebSphere 7.x, 8.x, 8.5, WebLogic 10.3, 11g, WebSphere CE 3.0.0.3

Web Servers : IHS 7.x, 8.x, 8.5

Operating System : UNIX (AIX, Linux)

As a team member I was having the below responsibilities:-

Successful installation, configuration and administration of Web Sphere Application Server, WebLogic Application Server and IBM HTTP Server.

Scheduled and non-scheduled installation of WAS and IHS fix packs on production and various Test environments.

Creating Cells/Nodes/Application Servers, Federating nodes as well as creating/configuring application server clusters.

Creating WebLogic domains and managed servers.

Creating IHS instances and integrating it with Siteminder and WebSphere Application Server.

Configuration and administration of application resources such as JDBC Providers, Data Sources, Virtual Hosts, Global Security, JMS and LDAP.

Generation of Plugin File in WebSphere Application Server and propagating it to IHS Servers and solve any integration issues.

Installation and Configuration of WebSphere Commercial Edition (WASCE) Servers.

Deployment of Enterprise applications on WASCE Environment.

Troubleshooting any issues related to application startup on WASCE Environment.

Managing the code release from development to UAT or QA to Pre-production and Production.

Deploying and managing the J2EE applications on development, testing (UAT) and Production environments.

Performing Siteminder installation and host registration to integrate it with IBM Http Server.

Expertise in administering & maintaining both Production and testing environments.

Expertise in handling the SSL certificate parts. I am having knowledge of requesting and applying the SSL certs as per the requirement. I have managed various certs for production and test environments.

Configuring JDBC, Data source/connection pool.

Participating in DR/COB test conducted by the organization to ensure that the DR servers are in synchronization with the Production server.

Generating various dumps like heap dumps and thread dumps depending on the nature of the issue and analyzing it with the help of IBM Heap Analyzer and Eclipse Heap Analyzer (MAT).

Ensuring proper functioning of the overall system and its interaction with other applications and components such as DB and Web-services.

Troubleshooting and resolving the problems faced in the testing phase in conjunction with the development team, testing team, networking team and vendors.

Good in Trouble shooting issues.

Configuring App Dynamics / Wily Setup for monitoring the performance of the application.

Diagnosing the cause of the issue faced within the application using App Dynamics Tool and drilling down to the particular class which caused the issue.

Raising and follow up on IBM PMR (Problem Management Record) for issues related to IBM Web Sphere.

Conference call with customers and other teams, thus building up a very strong customer rapport and communication structure.

Performing Performance monitoring, load testing of an application with different number of users to determine the load on server and improve the performance of server.

Ensuring that the SLA compliance is strictly followed with value-additions.

Possessing the ability to adopt new technologies easily.

Understanding the environment, problem & change management.

Good experience on production support in 24*7 environment support.

Technical Skills:-

Application Servers : IBM Web Sphere7.0, 8.0, 8.5, Oracle WebLogic 10.3

Web Servers : IBM Web Server (IHS)

Operating Systems : AIX, Linux.

Java/J2EE Technologies : JDBC, JSP, JMS, JNDI.

Protocols : TCP/IP, HTTP/HTTPS

Databases : Oracle 11g

Personal Details:-

Marital Status : Married

Mobile number : +1-813-***-****

Personal mail id : acy0mv@r.postjobfree.com

Thanks and Regards, Renu Jangra

813-***-****

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