Joanne Santos
**** ********* **. ** *****, MD ***46
******.**********@*****.***
Objective
Experienced and accomplished sales support manager with over ten years of experience looking to leverage extensive background in the building industry and departmental organization into an entry-level accounts payable/receivable position.
Professional Skills
Microsoft Office
Microstrategy
SharePoint
SAP
Quickbooks
SmarTerm
Employment History/Skills
Outside Sales Coordinator, 84 Lumber, White Plains, MD
Collaborate with outside sales, manager trainees and branch manager’s day to day operations.
Source special order products for custom accounts.
Create estimates from quotations provided.
Function as an accounts receivable person and assist in timely customer collections
06/16 - Present
Sales Support Manager, HD Supply Interior Solutions, Capitol Heights, MD
Chaired a sales support team of 12 associates for the East region.
Overhauled an online bidding tool process for the flooring company.
Assisted three Account Executives’ worth more than $30M.
Assisted in the proposal negotiations process for each project.
09/08 – 01/16
Account/Bid Specialist, Creative Touch Interiors, Landover, MD
Achieved new business through execution of customer specific management and expansion strategies in partnership with the Account Executives.
Prepared all documentations for proposal to be awarded.
Standardized budget accounts when award has been granted.
05/02 – 08/08
Contract Manager, Floors Inc., Landover, MD
Administered the expenditure of funds according to projects.
Maintained excellent customer relations and developed customer rapport in a fast-paced atmosphere.
11/97 – 05/01