Engineer Quality Assurance

QA MANAGEMENT PROFESSIONAL

Technical & Business Consulting & Team Leadership Network Engineering T&D

Significantly improving company performance through enhanced quality standards; deploying strong, long-term QA integration strategies that guarantee stellar results.

S

enior software QA tester with full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes; fueling swift corrective actions, significant cost savings and fault-free audits. Hands-on technical professional, raising the bar and driving teams to deliver high quality products, services and processes.

Product & project owner, adept to working in complex, project/product-based environments. Multifaceted experience in QA software testing, development and end-user acceptance testing. Customer-focused and trusted business partner, recognized for overseeing project changes designed to improve operational efficiency, reduce expenditures and mitigate risks. Backed by strong credentials including a BS in Information Systems Security as well as advanced command of various testing suites, agile methodologies and monitoring tools; cross-platform skills in Windows, Linux and Unix.

Test Plans & Cases Network Engineering & Administration Root Cause Analysis

Software & Hardware Testing & Development Systems Analysis

Team Development Leadership & Management Process Improvement

Problem Assessment & Resolution QA Processes & Procedures

QUALIFICATIONS SUMMARY

Bachelor’s Degree in Information System Security with 15+ years’ experience in QA processes and 10 years’ experience in a team management/mentoring/leadership role.

Proficient in the development, implementation and sustaining of test automation processes, practices and controls in support of application/system requirement, development & test activities throughout the SDLC.

Proficiency with computer development software, including Python, Linux & Java Script.

Sound knowledge of the practical application of engineering science & technology.

Experience testing web-based applications using MS technologies.

Knowledge of automated test platforms & tools.

Product owner & project's key stakeholder. Developing and maintaining a unified vision and communicating that vision to the scrum team.

Familiarity with VM’s, Windows, PostgreSQL.

Experienced with QA methodologies & requirement analysis. Adept at writing test plans & cases based on system requirement specifications.

Front & back-end testing; cross-functional team leadership; strong attention to detail.

Expertise in Black, White & Grey box testing, automation testing, web-based application testing, functional testing, integration testing, database testing and regression testing.

Technical skills include: Operating Systems, Data Bases, Testing Tools, Application Server & Web Server, Internet Technologies, Programming Languages, Software & Hardware Peripherals, including but not limited to: Windows, Red Hat Linux, LAN’s, WAN’S, VB Script DOS Python, Ethereal Sniffers, Google Hacking, WEP, WAP, Wireless Protocols, Firewalls, VPN’s, Network Security, IDS Consoles, Scrum, Agile, SDLC, HP Quality Center, JIRA, Confluence, Jenkins Test Rails IS9000, Apple, Android, Blackberry, JAVA, SQL, Selenium, Front-end (via Selenium) and Restful API, Version Control

PROFESSIONAL CAREER HISTORY

AT&T–MIW 2007-2017

QA Manager, Onsite QE Lead Bellevue, WA 2012-2017

Progressive tenure, promoted in management status in 2012. Provided technical & business consulting while effectively overseeing all areas of QA, including schedule development, financial resources and outgoing expenditures.

Develop and implement goals and objectives; establish and manage QA performance improvement metrics; lead and supervise QA team of >15 engineers and testers; provide insight and helpful recommendations to enhance performance.

Define, develop and execute QA strategies to ensure success in all phases of product development.

Tested and executed design & test plans; interpreted business requirements into testing environment and collaborated with team members to determine risk factors and recommendations.

Built and provided quality checkpoints and testing, maintaining a level of consistency throughout the product life cycle.

Monitored, measured, and validated the execution of processes and services to the established objectives, meeting user requirements and surpassing customer expectations.

Oversaw Sprint and RC schedules, domains and deliverables; gathered feedback and drove business and QA processes in customer-facing role.

Built Java scripts using Selenium for bleeding edge project; built IV & V software process; developed the MIW QA department.

Established built and developed Scrum Agile methodologies; pushed builds to QA environment with Jenkins. Tested API’s with SoapUI.

Collaborated cross-functionally to drive DevOps, continuous integration & delivery.

Worked on Apple and Android devices on various production based applications that are on the Apple and Android stores

Web and Mobile functional UI/UX and non-functional testing

QE Lead Bothell, WA 2007-2012

Utilized test automation software to examine product functionality, content and user friendliness; simulated product performance, evaluated results and compared with predicted outcomes.

Coordinated project scope, including project requirements & design, scheduling & development.

Collaborated with cross-functional teams (project management, marketing & development, and IT), well as all levels of management, key stakeholders and third-party vendors in order to improve and enhance product performance & reliability and mitigate risks.

Wrote testing procedures and research documents; provided hands-on support to customer care.

Performed testing, bug reporting and bug regressing.

Instructed and mentored on QA processes & procedures; led teams of >15 and collaborated effectively with 3rd parties.

CINGULAR 2007

QE Lead & Security Engineer Kirkland, WA

Sited as Subject Matter Expert and key point-of-contact for security related issues.

Wrote and developed test cases for new platforms and sections; provided recommendations to improve security configurations and standards.

Analyzed and improved existing security architecture. Utilized mobile/web application tools, such as APPScan 7.0 and WebInspect) to verify security on numerous web sites.

Cross referenced tools to ensure network-wide security prior to release date.

INTEL 2005-2006

Lab Test Engineer DuPont, WA

Provided QA Assessment on all Enterprise servers. Authenticated and stress-tested BIOS drops to ensure QA and de-bugging issues.

Wrote test cases for new platforms and documents cross-referencing existing test validation tools.

EDUCATION, CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

Bachelor of Science in Information Systems Security, ITT Technical Institute

Associate’s Degree in Computer Network Systems, ITT Technical Institute

Certification, Selenium/Java

PROFESSIONAL MEMBERSHIPS & AFFILIATIONS

Member, Information Systems Security Association, ISSA

Member, Agora Security Association, ASA

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