First Name: Karl Gregory Last Name: Cadet
Email: ************@*****.*** Passport #: PP3789613
Skype ID: cadet_karl_gregory Phone Number: 809-***-****
A highly motivated, confident individual with exceptional multi-tasking capabilities and able to work in a target driven, busy cell center environment. Hardworking with excellent attendance and punctuality records who can work equally well alone or as part of a team. Can communicate effectively with people from diverse backgrounds and would be an asset to any employer who respects loyalty and responsibility.
Keen to find a challenging position within an ambitious employer where I will be able to continue to increase my work experience & develop my abilities.
WORK EXPERIENCE
April 2015-November 2016: MEDIC PLUS
Sales Agent
August 2016-December 2016: MCA
Sales Agents
https://www.tvcmatrix.com
February 2016-Jully2016: money bee
Inbound sales agent
https://www.moneybee.com
EDUCATION
2009-2010 English Course and Advanced Bible Institute
USA Word English Institute (WEI)
2011-2012: Graduated of Spanish Language
Dominican Republic Universidad Autónoma de Santo Domingo (UASD
SKILLS
Able to handle complex calls and situations.
Demonstrating empathy and understanding when talking to customers.
Able to deal with irate, abusive and irate callers.
A proven track record of handling high volume calls.
Can type up to 30 wpm. Excellent listening and problem solving skills.
Excellent communication skills and telephone manner.
Good keyboard skills and knowledge of customer service principles & practices.
LANGUAGE
ENGLISH: Intermediate
SPANISH: fluent
FRENCH: fluent
CREOLE: fluent
OTHER SKILLS
• Microsoft Office (word/ PowerPoint/ Excel / Publisher / Access)
• Corel Draw
• Internet navigation
• Reparation of Desktop
REFEREES
• Steeve Jean
Manager of Medic PLUS
• Tommy Ariel Jacques
Manager of NVP