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Customer Service Sales

Location:
Santo Domingo Este, 11603, Dominican Republic
Posted:
February 26, 2017

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Resume:

First Name: Karl Gregory Last Name: Cadet

Email: ************@*****.*** Passport #: PP3789613

Skype ID: cadet_karl_gregory Phone Number: 809-***-****

A highly motivated, confident individual with exceptional multi-tasking capabilities and able to work in a target driven, busy cell center environment. Hardworking with excellent attendance and punctuality records who can work equally well alone or as part of a team. Can communicate effectively with people from diverse backgrounds and would be an asset to any employer who respects loyalty and responsibility.

Keen to find a challenging position within an ambitious employer where I will be able to continue to increase my work experience & develop my abilities.

WORK EXPERIENCE

April 2015-November 2016: MEDIC PLUS

Sales Agent

August 2016-December 2016: MCA

Sales Agents

https://www.tvcmatrix.com

February 2016-Jully2016: money bee

Inbound sales agent

https://www.moneybee.com

EDUCATION

2009-2010 English Course and Advanced Bible Institute

USA Word English Institute (WEI)

2011-2012: Graduated of Spanish Language

Dominican Republic Universidad Autónoma de Santo Domingo (UASD

SKILLS

Able to handle complex calls and situations.

Demonstrating empathy and understanding when talking to customers.

Able to deal with irate, abusive and irate callers.

A proven track record of handling high volume calls.

Can type up to 30 wpm. Excellent listening and problem solving skills.

Excellent communication skills and telephone manner.

Good keyboard skills and knowledge of customer service principles & practices.

LANGUAGE

ENGLISH: Intermediate

SPANISH: fluent

FRENCH: fluent

CREOLE: fluent

OTHER SKILLS

• Microsoft Office (word/ PowerPoint/ Excel / Publisher / Access)

• Corel Draw

• Internet navigation

• Reparation of Desktop

REFEREES

• Steeve Jean

Manager of Medic PLUS

809-***-****

• Tommy Ariel Jacques

Manager of NVP

809-***-****



Contact this candidate