Customer Service Administrative Assistant

JESENIA DE LA CRUZ

** ******* ***

Lawrence, Ma *1843

Phone: 978-***-****

Email: *********@*****.***

OBJECTIVE

To obtain a position within a manufacturing environment where I can have the opportunity for professional growth.

EXPERIENCE

Spruce Environmental, Haverhill, Ma

Lab Technician, EM Assemble

Present 2016

Lab technician assemble radon detectors

Work with purchasing to ship new products and returns

Assemble procedures

Working on radiation technology

Calibration technician

Lahey Behavioral, Lawrence, MA 2001-Present

Youth Mentor,

Responsible for meeting with the assigned mentee for the agreed-upon time frame (i.e., often weekly meetings for at least one year)

Act as a resource and guide

Work closely with agency staff through phone contact, personal conferences and group meetings

Serve as an example/role model

Accept and relate to youth who may not share the volunteer’s lifestyle and values

Respect the mentee’s right to self-determination and independence

Jenny Craig, Chelmsford,Ma

Assistant Supervisor 2010-2015

Managing several aspects of office operations including generating reports

Customer database management

Invoicing, assisting in stock inventories, processing food orders

Managing the clients weekly success and scheduling clients weekly appointment with Consultant

Cambridge College, Cambridge, MA

Administrative Assistant 2005-2009

Manage all aspects of office operations: generating reports, customer database management, generating effective business correspondences, customer service as well as coordinating work flow.

Research potential sources of student enrollment and provide the information needed to generate interest in the college.

Oversee the purchasing of all office supplies

Invoicing, assisting in stock inventories, processing food orders

EDUCATION

IPC-A-610E Certified IPC Specialist (CIS); PLS Electronics Training Program Tyngsboro, MA 2015

Bachelor of Arts / Human Services; Cambridge College, Cambridge, MA 2004

High School Diploma; Lawrence High School, Lawrence, MA. 2003

SKILLS

Soldering PHT, SMT and Fine Pitch, Microscope, Rework, ECO Wiring, Wire Wrap, Microsoft Windows, Word Excel

REFERENCES

Available on Request

Contact this candidate