Microsoft Office Project Manager

Lamar Isaiah Johnson

**** ***** ********* *** *****

Chicago, IL 60629

Phone: 773-***-****

Email: ******************@*****.***

LinkedIn: https://www.linkedin.com/in/lamar-johnson-9a123a30

NETWORK ADMINISTRATOR / NETWORK ANALYST/ IT PROFESSIONAL

Experienced IT professional with years of Proven on hand knowledge and skills within various fields of Information and telecommunications technology; Bachelors of Science within Computer science, Associates of Science within Information Technology, Advanced Certificate within Networking, Training from national able network with certification in CCENT, CCNA plus working on Master’s degree within Network Engineering and Security.

CORE COMPENTENCY

Networking Windows XP, 7,8,10 Microsoft Server 2008/2012 R2

Telecommunications Helpdesk Active Directory

Software Hardware Wireless

Cabling Remote Desktop Apple

Test Equipment Linux Electronic Repair

Anti- Virus Desktop Security Network Security

Group Policies

CERTIFICATIONS/TECHNICAL PROFICIENCIES

Certifications: CCENT, CCNA

Operating Systems: Dos, Windows XP/ 7/ 8/ 10, Linux, UNIX, Windows Server 2008/ Apple OSX to present

Programming Languages: C++, JAVA, SQL, ASSEMBLY, CISCO, UNIX

Networking: OSI Model, TCP/IP, UDP, WIRELESS, IP PHONES, NETBIOS, ETHERNET, RIP, OSPF, EIGRP, VLAN, CISCO IOS,

VLAN

Software: Microsoft Office Suite 2007/2010/2013, Web Browsers, Adobe Suite, Active directory, Windows server, Deep Freeze, Call Pilot, Clonezilla, Ghost, Ticketing Software, LogMeIn, TeamViewer, Remote desktop, Mac Osx, Android, some VMWare, Office 365 Administration, Solarwinds, ETC.

Hardware: P.C., Apple, Laptops, Printers, Fax, Scanners, Copiers, Routers, Switches, Dell Kace 1000 Server, Cabling, A.P.

EDUCATION

Chicago State University Harold Washington College / ITech

Bachelors of Science in Computer Science Microsoft Certified training in Windows Professional Server And Advanced Server

Kennedy King College U.S. Navy

Associates of Applied Science in Information Technology Digital Electronics Training, Sonar Technical Engineering (A) School

Computer Technician and Networking (C) School

Richard J Daley

Certified Cisco Systems training toward CCNA / CCNP Ameritech / SBC/AT&T

Advanced Certificate within Networking Technology Telecommunications Equipment Installation, Operation and Repair

Basic/Advanced Telecommunication Test Equipment Use and Operation Adsl, Idsl, Sdsl, T1, T3, Demarc, Deslam, Central Office and some fiber

PROFESSIONAL EXPERENCE

Feb 2016 to

Aug 2016 Smbit LLC, Chicago, Illinios 60642

Basic and advanced helpdesk support; Remote access via Vpn, windows remote desktop, TeamViewer, Msp anywhere and Solar winds; Worked directly on Desktop PC, Mac, Servers Firewalls, Routers, switches and Access Points. Operating Systems include: Windows 7,8,10 plus server software Windows server 2008 R2 and Windows Server 2012 R2. Worked with various Printers, Hyper V, Office 365 administration and many user based software.

Sept 2010 to Chicago State University, Chicago, Illinois 60628

July 2015 Helpdesk Level 1, 2 and 3, Installation, repair and setup of laptops, personal computers, Macintosh computers, various printers, IPad, Cell Phones and peripheral devices on corporate network. I performed Configuration of hardware, software, printers, servers, switches and routers, including Management of Users and Groups via Windows Active directory on corporate domain. Creation of User account, group accounts, password change, domains and windows server Profiles; Also Implemented University network antivirus server, Dell kace1000 server and iPad printing solution on network. I worked with active directory daily having full administrative rights to university Windows 2008 R2 server while working closely with Lead system administrator, Network Engineers, Project manager and Network Security Officer. I Resolved network, A.D. or security issues to a complete resolution on many projects. Task included testing of wiring, hardware, software, firmware, VoIP or configuration issues. Have Tested IP issues from node thru patch panel to switch to router to pix firewall. Used Dos commands such as Ping, Trace route, Arp for general network tracking; plus performed many other task related to corporate networked environment via the hardware, software remote desktop or network test equipment. Also Lead Technical Analyst that managed a team of 10-15 technicians and resolves any issues not resolvable by other desktop support technicians.

March 2006 to Certified Security Integrators, Inc. / Covad Communications, San Leandro, California 94577

July 2010 Executed Installation, setup, testing and repair on POTS, ADSL, IDSL, SDSL, DSU/CSU, T1 and T3 lines; from Premises up to and including central office equipment. These tasks were performed for residential, small business and Enterprise customers. Have configured setup, tested and programmed various routers such as: Cisco-1721, 2431, 1841 dual T1 router, Seimens-5940, 5890, Eni-5871, 5851; Netopia- 4622, 2247, 8120, 4652, 3347, Broadxent- 8012, 8012g1, and 8120 to name a few. Daily Task did include the use of vast types of telecommunications test equipment. Performing all wiring for Networks and DSL lines; plus testing via remote connection for premise location thru to central office Deslam equipment; Have worked with many PCs, Servers, Routers, Modems, Switches, Firewalls, hubs etc. Performing Ping, Trace Route and other command line features and Server configurations, line quality and packet transfer testing. Also as Lead Technician for the Chicago land Region performed Many Managerial and Administrative duties, training of new technicians and assisted all other technicians with job completion.

May 2005 to XEROX Corporation / Manpower, Schaumburg, Illinois

March 2006 Performed Installation, setup and repair and programming of all networked and Standalone Xerox copiers, printers, scanners, multi-function devices, PC and Mac systems. Completed installation, setup, diagnosis, repair, software and Firmware upgrades for Xerox copier and printers, computer equipment and Image Servers including Fiery System. All electronic, electro-mechanical and mechanical repairs were completed; within a customer service onsite environment. Used various Microsoft software, Windows Operating Systems, purple voice, OEM drivers, Windows NT, MS-Dos, Microsoft Office, Routers, Hubs, NIC, Modems, ETC. Plus performed mass windows rollout and End User training to name only a few of my daily task.

Sept 2000 to FXI Corporation, Houston Texas 77073

June 2005 Lead technician and project manager for Midwest region: Illinois, Wisconsin, Indiana and Iowa. Performed managerial and administrative responsibilities, Installation, repair, setup and programming of many types of Networked personal computers, and Servers, Wifi systems, Voip and Telecommunications Equipment. Experience with Such Equipment as: Routers, Pix, Modems, Hubs, Power Over Ethernet Injectors, Access Points, Deslams, Servers, Switches, and Hubs etc. I worked on professional equipment such as: Cisco, Paradyne, Zyxel, Netopia, Motorola, Juniper, Linksys, US Robotics and so forth. Worked directly with Client IT and Managerial Staff; Plus Headed Business Projects for: AOL McDonalds, Cybera, Wayport, UPS, Logisticals, Guest-Tek, CoreComm, Insight Corporation, Bank one, Ring Container, SBC, One Source and ATT; Have also worked with 66/110 blocks, cat5, cat3, Nid splitters, loop back and cross-over cables, side kicks, Servers, Digital Multi meters, Windows Operating Systems, Servers plus Phone systems.

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