Objective: I am looking for a position in a call center doing customer service or in a back office.
Relevant Skills and Accomplishments:
Customer Service/Call Center
Answered multi-line phone system, taking complete and accurate messages.
Took subscriptions, payments and handled complaint calls and questions.
Retail Sales
Generated sales, assisted customers and handled both cash and credit card transactions.
Restocked and recovered.
Clerical
Dispatched and maintained logistics log,
Filed and maintained confidential employee records.
Assisted in training new employees.
Cashier
Handled all types of sales transactions, took payments, ran credit applications and assisted customers while bagging their items.
Employment History:
11/2010-10/2014 Problems & Resolutions Specialist APAC Customer Svc, Davenport, IA
07/2008-09/2010 Pharmacy Associate Walmart #1540, South Haven, MI
09/2000-12/2000 Sales Associate Mervyn’s California. Chino, CA
09/1999-04/2000 Office Clerk/ Telephone Research Restaurant Network. Montclair, CA
07/1983-07/1984 Phone Operator/Dispatcher TAB/Answer Network, Cypress, CA
Education:
High School Diploma General Education Spokane Valley High, Spokane, WA
Notes:
I am highly motivated and a team player with exceptional customer service, math and organizational skills. I can provide references upon request.