Administrative Assistant

Seeking opportunities where my professional experience and strong leadership abilities can make an immediate impact as an integral part of the team.

Professional Skills

Acting as Assistant Branch Manager / Teller Supervisor averaging 40 hours per week

Have over 6+ years of financial knowledge in Management, Sales and Teller experience

Provided 11+ years of labor work experience to US Steel, our nation’s 2nd largest steel maker

Excellent verbal and written skills; Adept in Microsoft Word, Outlook, Excel, PowerPoint, Webinar

Professional Accomplishments

Recognized by my Manager for a Global Recognition Award for outstanding service and accomplishments

Led my teller team to win the Gold, Silver, and Bronze Awards for exceptional performance

Promoted to a Senior Teller after only nine months of working for Bank of America

Awarded the #1 Top Performing Teller Operations Specialist in the St Louis MO Market/Region

Professional Experience

Scott Credit Union, O’Fallon, IL

Asst Head Teller/Financial Services Representative ` 2015-2016

Ensured all teller transactions (cash, checks, other forms of funds) and ATM machines are balanced, reconciled, encoded and appropriate clearing deposits made to the Federal Reserve

Performed required OFAC (Office of Foreign Assets Control) screens as outlined

Verafin processing policy and reports any positive matches to the BSA Group

Trained Tellers in practices and procedures, including hold-up and robbery, regulatory compliance and credit union philosophy

Processed and closed various loans such as auto, personal, boat and credit cards

Opened savings, checking, money market, IRA, CD accounts daily

Performed title work for members who purchased auto loans and issued temporary plates

Bank of America, St Louis MO 2009-2014

Teller Operations Specialist

Opened personal and business checking accounts, credit cards, certificate deposits, etc.

Supervised approximately 8 employees during branch manager absence

Managed the cash vault daily, along with multiple shipments weekly

Holding tellers accountable for meeting and exceeding goals

Collaborated with Branch Manager to create a positive and successful team

Ensured policy and procedures were properly implemented and followed

Responsible for interviewing and hiring new staff members

US Steel Corporation, Gary, IN/ Granite City, IL 1998-2009

Shipper/Utility Technician

Team leader for five employees, ensuring proper chemistry and time management

Shipped slabs of steel to reconditioning yards and end user customers

Pre-planning of jobs to ensure “on time” delivery within budget

Prepared production, waste and dispositional reports for US Steel Corporation shift manager/leaders

Operated locomotives to haul liquid steel to different areas of the plant

Member of the safety team, ensuring work was performed in a safe manner

Operated a forklift, airlift, and stocked materials, added alloy additions to hot metal steel

Coordinated schedules to ensure supply movements were met

General labor work consisting of sweeping, shoveling and other various duties

Specialized Skills and Training

Assistant Branch Operations/Management Scheduling, staffing and support

Teller Operations Specialist (TOS) Client and Customer Service training

Vault Management training U.S. Air Force Veteran

Currency Transaction Reports Financial Services training

Currency count; accuracy & confirmation Shipping Utility Technician

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