THOMAS BENNETT: **** Heather Ridge Drive, Normal, Illinois 61761 < acxzud@r.postjobfree.com>

H: 309-***-**** Mobile: 630-***-****

ASQ: Certified Quality Auditor, Certified Quality Engineer, Certified Six Sigma Black Belt, Certified Software Quality Engineer; Lincoln Award, Senior Examiner

Licensed Life, Health, Property & Casualty State of Illinois insurance producer

Senior QA Business Analyst with extensive experience in the use of Statistical Quality Control with external suppliers, as well as with internal employees for the goal of continual improvements (CI) in quality output.

WORKING KNOWLEDGE/TRAINING:

PPAP ISO9000-QS9000; ISO9001:2000; ISO9002; MS Office; AIAG_APQP_FDA_FMEA; Completed management training career path for insurance agency, 2008;State of Illinois Licensed Life, Health, Property and Casualty Insurance Producer 2008;Project Management and Six Sigma Black Belt Methodologies; SPC, Statistical Quality Control - Mini Tab Statistical Software

EDUCATION/TRAINING: Masters in Business Administration (General Management), AURORA UNIVERSITY, 1991; B.A. Biological Sciences, LEWIS UNIVERSITY, Lockport, IL, 1975

Certified SCRUM Master Project Management Training, Normal, Illinois 2008

PROFESSIONAL AFFILIATIONS:

American Society for Quality (ASQ):

Certified Software Quality Engineer, 2007 (CSQE),Certified Six Sigma Black Belt 2003 (CSSBB),Certified Quality Engineer 1991 (CQE), Certified Quality Auditor 1994(CQA)Training seminar on transition to ISO9001:2000 revised standard 1999; Formed local ASQ Chapter (2007), Bloomington-Normal Area, Chairperson of new Chapter 2007; Vice-Chair, 2008; Vice-Chairman, Section 1208, Fox Valley ASQ (2002); Member Executive Committee (1999-2002), Chairperson: Membership, Recognition, and National Quality Month Committees; Aurora University, School of Business: Professor Adjunct, 1998-part-time, TQM class, Mgmt. Career Center.

LINCOLN FOUNDATION FOR BUSINESS EXCELLENCE (State of Illinois Quality Award)

Award Examiner, (1996, 1998, 2006, 2007); Education and Outreach Committee (1994, 1995); Initiated, developed, and coordinated events for an October, 1998 ASQ, Lincoln Foundation and Waubonsee Community College for National Quality Month. ).

PROFESSIONAL EXPERIENCE:

Aflac, US Health, Farmers, Annuity Place (American Equities, Allianz); May, 2009 to present

Licensed insurance producer/field underwriter individual market

Ciber International, Inc. Quality Analyst, 12/2004 – May, 2009

Responsible for maintaining quality initiatives for 100+ IT Projects. Applying accepted Project Management and Quality Management practices directly working with both project team members and project management to achieve quality outcome for the effort.

P/Q Industries (Principle), Business Improvement Consultant, 3/2002 – 12/2004

Organizations include; Belvedere USA Corporation, Aurora Fasteners and ASQ, Fox Valley Section, Executive Committee. Activities included Pareto analysis, SPC, MINITAB software, and advance quality planning.

HQC, Inc. Quality Assurance Manager, ISO Management Representative ; 5/2000-3/2002

Responsible for revitalization of established ISO9002 Quality System for component manufacturer (from $6-7million operations to $50 million+).

Valley Rivet Company, Quality Manager, ISO Management Representative; 9/1997-2/2000

Developed and achieved Quality System certification to the ISO9002 Quality standard for $30million cold-heading operation.

The Candle Corporation of America, Quality Manager; 1996-1997; Established system for product audits and worked with the Marketing group in development of standards for Quality.

Plainfield Molding, Inc., Quality Assurance Engineer; 1996, Facilitated Failure Mode &amp; Effects Analysis (FMEA) sessions with cross-functional teams

North American Plastics, Inc., Quality Control Manager; 1993-1995; Developed and implemented a formal Quality Control initially based on Federal Std 368A and upgraded to ISO9002 criteria. Quality System passed GSA inspection allowing contract award of $15million.

Equipto Electronics Corp., Inc., Quality Control Manager, ISO Mgmt Rep. ; 1992-1993

Initiated, developed, implemented, and trained all twenty-eight (28) employees for sheet-metal fabricator and assembly of high quality cabinets for the electronic industry resulting in attainment of ISO9002 certification October 1993.

Loctite Corporation, Chemist, Quality Control Supervisor; 1991-1992

New position created for follow through on QA chemical testing results.

North American Plastics, Quality Control Consultant; 1989-1991

Developed and implemented a formal Quality Control set to Federal Std 368A and applied ISO criteria where appropriate.

The Dial Corporation, Quality Control Manager; 1973-1989

Advanced in positions, ranging from Quality Technician to Quality Manager for Contract Packaging; was responsible for Quality programs in personal-care products, foods, and household chemicals and intermediate products; Quality Control Manager, Contract Packaging; responsibility included the Quality Programs at four (4) Dial food/canned meat and household chemical processing plants. Span of responsibility included fifteen (15) contract-manufacturing facilities and was directly responsible for initial $5million/yr. cost savings on material and consistent product to market.

Group Leader, Bar Soap Analytical Quality Control Laboratory; Direct responsibility was for twenty (20) chemists, technicians, and two Senior Chemists. Maintained training plan and improved procedures with daily responsibilities for statistical and quality testing results on 60 million lbs. /year soap facility. Directly responsible for initial $5million/yr. cost savings on material and consistent product presentation to market. Process Shift Supervisor, Soap Processing, 2nd, included Supervision of seven (7) unionized hourly employees on night shifts resulting in the processing of over 3 to 5 million lbs. per week; substituted as Department General Supervisor when required.

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