Sales Quality
Resume:
KIANDREA HARGROVE
*************@*****.***
OBJECTIVE
I am seeking a rewarding career. I am a highly motivated person with an even higher level of professionalism. If given the opportunity I will prove to be an asset to this company exceeding the goals and ethical expectations.
SKILLS
I have effective communication skills. Always driven to have a better understanding of the products. I am analytical and methodical. I pay close attention to detail.
EXPERIENCE
LINE SUPERVISOR/QUALITY-CAPABLE MANAGEMENT
04/2010-02/2016
Successfully trained staff in all systems and databases, policies and procedures while focusing on minimizing errors generating superior results.
Recommended corrective actions to minimize product defects.
LINE LEAD/U.S. COMMERCE DEPARTMENT
05/2007-03/2010
Weighed raw data, reviewed parts history and organized results prior to quality analysis. Managed both inbound and outbound teams to inspect, test, measure, products and installations to specifications. Assigned daily work stations to team members to ensure highest rate of speed and accuracy.
RETENTION SPECIALIST/COMCAST CABLE
01/2001-04/2007
Customer resolution on accounts that were prepared to leave company. Handled over 200 calls daily with a save rate of 89%.
Achieved top 5 sales in Region.
EDUCATION
ASSOCIATE OF SCIECE: BUSINESS MARKETING
University of Phoenix
VOLUNTEER EXPERIENCE OR LEADERSHIP
Did you manage a team for your club, lead a project for your favorite charity, or edit your school newspaper? Go ahead and describe experiences that illustrate your leadership abilities.
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